"information is adequately presented."

"I was looking for replacement vacuum bags for model #4YE66. I typed that into the search and it directed me to the vacuum then I contacted Jasmine G. thru your chat. She directed me to the part number. Would have preferred to be directed to the part number w/o having to search for replacement parts."

"My experience was good, I had a Grainger account many years ago, but did not even look for it. It was easier to register in my current location."

"no issues as usual, this site makes my job EASY!"

"Your just too expensive, I used to buy thousands every month, then my prices went through the roof, and I went elsewhere."

"grainger.com was great I just spent too much of my life with this suffering sruvey."

"The website always works well. I prefer to use it over the paper catalog since I can filter my search. Today, I looked at a pedestal mount centrifugal pump. The info section told me everything EXCEPT the diameter of the drive shaft - this is important to have in order to be able to couple the pump to a drive motor. I'll look at the info again to see if I just missed it."

"Always a stress free experience..."

"Turn off the CHAT pop-ups!!!!! I know I have the option. I don't need it in my face the whole time. Absolutely the most annoying part of my experience and the whole reason for completing this survey. Just so I could tell you how ANNOYING that chat window is. If I had to spend much more time looking for other items, I would probably look elsewhere."

"Generally a good site just needs to have better quality with the speed."

"Grainger.com makes researching, comparing and placing an order easy."

"Found multiple versions of what I needed thats important to me"

"i have nothing but the highest praise for the entire Grainger compamny. i believe we have been doing business about 15 years; and i hope we will be doing good and mutually beneficial business for a lot longer in the future. Thank you."

"the Grainger website is one of the better sites I use. In the last few months however, it has become less stable for lack of a better term. It is, all of the sudden, taking longer to checkout or approve orders my team enters."

"very happy with website setup"