"Site is very easy to search and navigate."

"I worked through Live Chat and then filled out an order online. I selected Store Pickup when I started the ordering process. Somewhere along the way, the site changed it to be shipped to my house. I had to go back to make the changes."

"Well since i used to work for grainger i knew how to navigate. i also had a grainger stock number to help me narrow down my search."

"THE WEBSITE HAS BECOME SO SLOW, THAT I NOW LOOK FOR ALTERNATE VENDORS TO PURCHASE FROM. THEIR WEBSITES DO NOT CONSUME MY TIME LIKE GRAINGERS DOES."

"Check out was fairly good, would recommend you offer other shipping choices for 2-3 days or the 7-10 days to receive product you are way to far out when other webs offer the 2-3 days."

"Great experience, used chat room to help identify product I was looking for, very helpful."

"not used to finding where to get invoices."

"The site does't understand what goes together. Like a pump and a motor."

"Positive as always; I line up the page # and part # for the item(s) and call in the store closest to the work where I'll pick them up"

"Grainger.com was very helpful in finding a product I was looking for."

"I was looking for the price of a 2-circuit load center. I'm glad you offer so many options, but I did NOT appreciate that each time I chose an option, the site updated my search. I had to backtrack a few times before I could get to the unit for which I was searching."

"Your search feature is not working"

"Your website makes it easy to quickly see if you carry a produce and the price for it."

"Always great, today was no exception. Fast, easy, lets me get what I need in most cases and then get back to work."

"I like to use the site to obtain invoices for orders received. We place orders for items needed through the ariba site."