"Had difficulty finding the part. But, your chat window came up and Mellissa and Eric were very helpful in finding my part. A lot quicker than me trying to find it. Thank you"

"My expirence as always was GREAT."

"pricing is to high but the company like to use Grainger for some reason"

"I liked being able to search the catalog and get ideas to solve my problem. now I know more about what I can purchase and ask question at Graingers store."

"Grainger.com is a very good and helpful site"

"you need to place a login on the main screen. THis will make it easier to get the correct item price for purchasing purposes."

"good website poor understanding of customer service"

"Generally good, but an item number in the Grainger safety shoe/boot catalog we have does not match the online item number...Spenco Gel Insoles. Catalog #396, but online is different, so had to go retrieve the catalog from out in the plant to identify the item, before getting back on-line to order."

"I always have a positive experience on the grainger site I purchase the majority of my safety related equipment from the company."

"Made purchasing previously purchased item VERY EASY!"

"I have always found your website very user friendly. Today all I needed to do was add someone to grainger.com and manage other users"

"Search feature is useless. Don't quit printing the catalog."

"OK, State of Calif, We have to go thru supplyers.low bids required"

"Good, I have bought from Grainger before but not shopped the website. I was researching cleaner/ degreaser options for concrete and could have used more detailed information about product application and use in deciding which product best met my needs."

"site was very easy to navigate"