"This time i couldnt get the discount code to apply. I got on the chat and they applied
a $14.00 credit to my account toward my next purchase which was even better!"
"The customer service is excellent, I’ve had very few problems with my orders and on the rare occasion, their customer service has always handled it quickly and I left satisfied. "
"Verry misleading. "Any canvas print for x$" FINE PRINT = 15.00$ shipping. When I redeemed my groupon i spent an extra 15 for shipping and an extra 25 above price. The worst thing though is my product was total junk. Suppose to recieve money back from seller, but groupon???? Should have gone to Walmart!!!!"
"Had an issue and Groupon went over and above to resolve my issues. Great job guys!!"
" I Purchased a coupon for IHOP not seeing anywhere that it was for a town in another state only.
When I open the Groupon to print it , I noticed the conditions.
When I contacted them they said it had been beyond three days and they couldn't give me a refund. Their suggestion was to find somebody in that state that could use it"
"We had a reservation scheduled and couldn't go because of an illness and was not refunded our money. "
"Awesome customer service I made a mistake booking a hotel and customer service and they corrected it immediately. Theysent me a nice email telling me what they had done and that everything was OK now.
"
"I've used Groupon quite a few times and always have quick shipping and a great product. My last order was for bras and one strap was missing. I asked if they. Could send the missing strap rather then going through the trouble of a return and they completely refunded my my money. They are amazing and by far one of my favorite companies to shop through. "
"I asked to extend the expiration date, due to a lot of things were happening. But they refused.
I m not happy "
"Have gotten amazing deals on items such as earrings to services like laser hair removal and a chiropractor bundle. Recently I accidentally prematurely redeemed a groupon by mistake and customer service resolved the issue within less than a half hour of my e-mail. Literally never been so impressed."
"I purchased a magazine subscription but for one reason or another it would not let me redeem it. They never really even tried to resolve it. Instead they offered the equivalent of store credit. Keep the money... I'm done with groupon"
"Besides all of the great deals that Groupon offers their customer service is awesome. Thank you for resolving an issue I had with one of my purchases!
7"
"The restaurant I purchased a Groupon for closed and I was sent an email regarding this. When I live chatted with Groupon they first wanted to give me a credit. I explained that the restaurant closing was not my fault and that I wanted a refund. They gave it to. Loved the customer service."
"I bought a Groupon for a local restaurant. I got it with a Groupon coupon. The restaurant closed only a few weeks after my purchase. Groupon will only honor the small amount I paid for it (without the coupon amount), and I had to purchase something within 24 hours. On the voucher, it says the amount paid ($11.00) never expires. Lies. Not very good customer service. I will not be using Groupon anymore."
"Customer service said they would send a link to my email with the Burger King egift card but failed to do so. i finally found it on their website after much trial and error. I would not recommend shopping with them."