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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-01-25

"Fast shipping. Ordered on Monday, delivered on Tuesday. Since I placed my order online and was having it shipped somewhere other than my address on file, customer service promptly called me to verify the order. I feel very secure in placing online orders with HH Gregg because of this. "


Verified
5/5

2016-01-25

FAST Delivery at an AWESOME price!!

"My washer broke down on Monday and by Tuesday I had a brand new washer and dryer hooked up and ready to go by lunchtime. Price was unbeatable by any other company by a landslide. I am a VERY happy customer!"


Verified
5/5

2016-01-25

Lowest Priced

"Reviewed Amazon, Home Depot & Lowes and HH Gregg had the lowest price on the specific microwave we were looking for. Also, they delivered to the store for free through their web site. Other on line stores, would only deliver to my home, for a fee."


Verified
5/5

2016-01-24

Better than on time! Came in early!!

"Ordered a washer and it came in days earlier which was great as it was really needed. "


Verified
5/5

2016-01-24

Good service

"All good thanks. The product arrived very fast and no problem at all."


Verified
5/5

2016-01-24

"Very happy with the cd changer I purchased."


Verified
3/5

2016-01-24

little lady

"There was a mistake on my part with the color of the fridge. So they will deliver on February 5, 2016. So I haven't received as of late."


Verified
5/5

2016-01-23

NEW DISHWASHER CHEAPER AND SOONER!!!

"Checked with Sears, Lowes, Home Depot for dishwasher. No one could provide much sooner than HH Gregg and all cost more for the exact same modle.

Home Depot actually charges $59.00 additional to deliver TO THEIR STORE!!! I am NOT open to paying more for the pleasure of shopping at ANY store.

My range, refrigerator, washer and dryer are all aging up, when they expire I will be back to HH Gregg. Their prices are best and customer service folks are even better.
"


Verified
1/5

2016-01-23

Item was cancelled by HHGregg on the last day it was supposed to be delivered

"Item was ordered online using a gift card. First two attempts to purchase item did not go through which resulted in multiple phone calls to customer service to get the money refunded back on to the gift card so I could purchase the item. Received confirmation of purchase and was told item would be delivered 1.17.16-1.21.16. On 1.21.16 received an email from the company stating they cancelled the order and refunded my credit card, NOT the gift card, and I would not be receiving the item because it was out of stock. It was not out of stock when I purchased it!!!! I called customer service on 1.22.2016 who wanted to debate whether or not I called about the gift card initially NOT that I did not receive the item I purchased. I asked to speak to a supervisor, was told I could not and that they would call me back. I have yet to receive a phone call.

A couple months ago I purchased a refrigerator from HHGregg, resulting in the gift card, which stopped cooling the day after we purchased it. I called customer service that same day and 1 WEEK LATER, an entire fridge worth of food thrown out, and 5 hours of phone calls to customer services, they finally sent someone to fix it.

I will NEVER buy something from here again and will tell anyone else not to either!
"


Verified
5/5

2016-01-22

My Sharp Aquos is clearly superior..

"My new Sharp 65 inch flat screen has a beautiful picture. And the savings are outstanding. I would recommend hhgregg.From order to delivery was 5 days. I was kept up to date in every aspect of delivery. And the delivery person was professional in every way. The experience was exceptional....... Thank you hhgregg."


Verified
5/5

2016-01-22

Superb!

"Super fast delivery! Everything came on tile and packaged perfectly!"


Verified
5/5

2016-01-22

Delivery

"The delivery men were quick and friendly! They were helpful too! "


Verified
5/5

2016-01-21

Excellent Customer Service

"Purchased a washer and dryer set online. I was contacted with delivery information the driver showed up exactly when he said he would everything was wonderful. Delivery was fast and professional. "


Verified
5/5

2016-01-21

New Standard for Today's Customer Service!

"HH Gregg delivered a quality product and from the store personnel to the delivery personnel, all were exceptional in their customer service skills. I wish all businesses would return to that type of behavior. Kudos to hhgregg!!"


Verified
5/5

2016-01-21

Great Service

"I ordered a washer from H. H. Gregg and two days later the washer arrived. Prior to this I ordered the same washer from another large retailer and they said it would be 9 days later. It did not come so I called them and was told it would be another week. Needless to say that company has lost my business and H. H. Gregg will be high on my list for future business."