"I ordered a washer from H. H. Gregg and two days later the washer arrived. Prior to this I ordered the same washer from another large retailer and they said it would be 9 days later. It did not come so I called them and was told it would be another week. Needless to say that company has lost my business and H. H. Gregg will be high on my list for future business."
"I purchased a new Dishwasher and a 4 Door Refrigerator! It was damaged by the delivery people and they compensated me for the damage I saw ! I agreed it was fine! I am 68 and do not see great and my grandson saw much more damage down low on the bottom drawer! I notified HH Gregg and they told me after 30 days I was screwed! I guess they are right! I have purchased Furniture, small Fridge , Microwave, Double Oven stove and 3 Blue ray players! More I think but cant remember! So I have purchased my last item from HH GREGG!"
"I order a all in one computer and a laptop. I paid for express shipping and they were to be delivered on the 12th. I received confirmation on the all in one and was notified that it had been shipped. I was given a tracking number ...... it stated that it would be delivered on the 13th by the end of that day. On the night of the 13th I opened the door and it was sitting on my porch. I called about the laptop where I was told it was on back order, they did not even know if I would have it within a week ..... but when they got it, it would still be shipped express. By this time the express shipping is not relevant. It is well over the 2 days. I never received any notice to the laptop being shipped or tracking number. Lo and behold on the morning of the 20th. appx. 7:30 am in the frigid temperatures I open my front door and to my surprise there sat my laptop. I was not aware that they made deliveries in the middle of the night ???? So spending the extra money for express shipping is a rip off !!!!!!!!!!!!! The customer service aspect of it was basically non-existent. I will never order from HHGREGG online again and will advise everyone not to."
"Quick shipment and delivery. Item exactly as described. I'm very pleased with my first purchase from HHC Gregg."
"I purchased an oven and received a $100 gift card. I tried to use that gift card on a $99 item. On checkout I needed to provide payment to cover the ~6 in taxes so I used my HHGreg credit card. The transaction failed but gave no reason why so I tried again with PayPal and another card. All of those payment methods failed as well AND set my gift card to a zero balance. I called customer service and they put set my gift card back to $100 (it appeared they were already aware of the zero balance problem) but offered no explanation on why my HHGreg card was declining, as well as the rest of my cards. The CS rep didn't know why and offered no help on how to solve the issue. When I pressed the CS for more help she said "talk to the bank, we don't service the cards". The tone was rude, impatient and not helpful. "
"Delivered quickly. Exactly as advertised."
"We were very pleased with the delivery. Arrived within time stated."
"I ordered two electronics items on line with shipment to the Huntsville store. When they were in I went to the store to pick up one and cancel the other. Bottom line-it took 25 minutes and at one point, 3 sales clerks and two computers!"
"Product arrived in a timely manner. Product was in good condition. Product works great !"
"i emailed customer service and have not received an answer from c s yet. also i have not received my item yet"
"Called regarding product availability, got a quick answer, ordered online and picked up my purchase at the Largo location. "
"Found Samsung T.V. 1080 32 inch on your web site at a great price. Ordered it and picked it up next day at local h.h. grregg store. "
"my experience was Effortlessly"
"Everything was excellent."
"Great store great service only bought once on line so far but it was good . "