"easy to find the item needed"
"Happy to find what I needed since these covers no longer come with a new breast prosthesis."
“We're thrilled to hear that you found the Ameona breast form covers you needed! It's fantastic that we could help you with your search, especially since those covers are no longer included with new breast prostheses. Your satisfaction means so much to us, and we appreciate you sharing your experience! Thank you for choosing HealthProductsForYou!”
"Used to get my mastectomy bras from a med. suplly company, they do not carry bars anymore,
So glad I fund them at HPFY.Have been using this Brand for 9 years now, they are comfortable for me and fit well.
Henriette"
“Thank you so much for your wonderful review! We're thrilled to hear that you found the AMOENA Rita Mastectomy Bra with us at HealthProductsForYou. It's fantastic to know you've been enjoying this brand for nine years and that it's comfortable and fits you well. We appreciate your support and are excited to continue providing you with the products you love!”
"Ordered floor mats to level the entry when we hold elections at our location next month! The website was easy to use and we look forward to seeing the mats when they arrive!
"
“Wow, thank you so much for your fantastic review! We are thrilled to hear that you found our website easy to use and that you chose our floor mats for such an important event. Safety is crucial, especially during elections, and we're excited that our products will help ensure a smooth experience. We can't wait for you to receive the mats!”
"start to finish first time under 10 min."
“Thank you so much for your amazing review! We're thrilled to hear that your experience was so quick and easy! Making the process simple for our customers is our top priority, and it's fantastic to know we hit the mark. Your feedback motivates us to keep delivering great service!”
"Your site is easy to use. I need a special Immobilizer for my son and hopefully the one I purchased from your company will work."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to navigate. We truly appreciate you choosing us for your son’s special Immobilizer, and we’re confident you’ll love it! If you have any questions or need assistance, just let us know. Happy shopping!”
"The company via phone or online very helpful and the unit works great"
“Thank you for your fantastic feedback! We’re thrilled to hear that our team was helpful and that your unit is working great! Your support means the world to us, and we can't wait to assist you with anything you need in the future. Keep enjoying your product!”
"Works give 5 stars but the website is glitchy sometimes and hard to place order."
“Thank you so much for your review! We’re thrilled to hear you love our prices and the products! We're always looking to improve, and your feedback about the website is incredibly valuable. We appreciate you bringing it to our attention and will work on making the ordering experience smoother. Your support means the world to us!”
"I though I had some rewords points but couldn't fine them upon check out"
“Thank you for your great review! We're thrilled to hear you’re engaged with our rewards program! If you’re having trouble locating your points at checkout, our customer support team is here to help you sort it out. We appreciate your feedback and look forward to assisting you in maximizing your rewards!”
"Ordered and I haven’t gotten anything in the mail. This website is terrible and are thieves. I typed in the order number and nothing pops up and made me make a account just to see my order terrible "
“I’m sorry to hear about the trouble you're experiencing with your order. It’s frustrating not to receive a package as expected, and I understand how concerning it can be when you can't track it. I recommend reaching out to our customer support team directly, as they can provide you with detailed information about your order status. They’ll be able to assist you in resolving this issue promptly. Your feedback is important to us, and we appreciate you bringing this to our attention.”
"It took me a while to place the order . Chat didn’t help at all. I’d say what I want and they never responded! Frustration "
“Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. We're so glad you found what you needed, but we apologize for the frustration you faced during the ordering process. Your insights are invaluable, and we'll work on improving our chat support. We're thrilled you chose us and hope to serve you even better next time!”
"Your communication system (email) is slow to respond and lacks requested information on the products I'm searching. Had to call for clarification and that was a waste of time."
“We're sorry to hear that you've had a frustrating experience with our communication system. We understand how important it is to receive timely and clear information when you're searching for products. Your feedback is invaluable, and we will work to improve our response times and ensure our emails provide the details you need. If there's anything specific you still need assistance with, please let us know, and we'll do our best to help you. Thank you for bringing this to our attention.”
"Website is very user friendly. The products are high quality and the delivery time is perfect"
“Wow, thank you so much for your wonderful review! We're thrilled to hear that you find our website user-friendly and that our high-quality products and perfect delivery time are making such a positive impact for you. Your satisfaction means the world to us! We're excited to continue serving you!”
"Some what confusing because of different sizing scales. "
“Thank you for your feedback! We're thrilled that you found the item you needed. We understand that sizing can be a bit tricky sometimes, and we appreciate your comments as they help us improve. If you have any questions or need assistance with sizing in the future, feel free to reach out! Your satisfaction is important to us!”
"Hard to get thru ordering procedure "
“I'm sorry to hear that you had difficulty with the ordering process. We strive to make it as smooth and user-friendly as possible, and your feedback is valuable to help us improve. If there's anything specific you encountered or any questions you have, please feel free to share, and I'll do my best to assist you.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you had an easy time finding what you needed. Your satisfaction means the world to us, and we can't wait to serve you again soon!”