"It’s my second time buying and a like it but sometimes it can be difficult to find some of the stuff I need "
"I have been a customer for a while but my last couple of orders seem to have major delays in getting processed and shipped?"
“We're sorry to hear about the delays you've experienced with your recent orders. We understand how frustrating it can be to wait longer than expected, especially when you're relying on our products. We're actively working to improve our shipping processes and appreciate your patience during this time. If you have specific orders in mind, please reach out to our customer service team, and we’ll do our best to provide you with updates. Thank you for being a valued customer, and we hope to resolve this issue for you soon.”
"customer service representative was very helpful and efficient"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our customer service representative made such a positive impact on your experience. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark. We truly appreciate your feedback and support! ”
"Web site.is.not an easy navigation to what I want. "
“Thank you for your feedback. We're glad to hear that you found our products to be good. However, we understand that navigating our website can be frustrating at times. Your input is valuable, and we are always looking for ways to improve the user experience. If you have specific suggestions or need assistance finding what you're looking for, please let us know. We're here to help!”
"I hope that this device works. the cost was surprising. when it arrive i will fine out. THANKS
"
“Wow, thank you so much for your enthusiastic review! We're thrilled to hear that you're excited about your new device. We understand that the cost can be surprising, but we’re confident that it will meet your expectations! Once it arrives, we can’t wait to hear your feedback. Enjoy your experience with our product, and thanks again for choosing us!”
"easy to get products on line"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our products to be good and that you had an easy time shopping online. Your feedback really motivates us to keep delivering the best for our customers. We appreciate you taking the time to share your experience!”
"They made ordering a pediatric nasal mask easy. Thank you!"
“We are thrilled to hear that you had a positive experience with us! It's great that we could help you find the right pediatric nasal mask so easily. Thank you for your understanding and for sharing your wonderful feedback! Enjoy your new mask!”
"Looking for something special.Found it right away."
“Wow! We're thrilled to hear you had such a fantastic experience finding what you were looking for! Your satisfaction means the world to us, and we're so glad you found something special on your first visit. Thank you for taking the time to share your review!”
"This site is very easy to use ."
“Thank you so much for your feedback! We're thrilled to hear that you find our site easy to use. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If there's anything we can do to make your experience even better, please let us know!”
"no communication
no receipt for order
delayed shipping without notice
Was trying to give company one last try
Used for many years but now forced to go elsewhere"
“I'm sorry to hear about your experience and the frustration you've encountered with our communication and shipping process. Your feedback is important to us, and we understand how disappointing it must be to feel unsupported after being a loyal customer for so long. We strive to improve our services and ensure that our customers are informed every step of the way. Please reach out to our customer service team directly so we can assist you with your order and address any concerns you have. Your satisfaction is important, and we hope to resolve this issue for you.”
"My Dr gave me one to use and now I need another one"
“Thank you for the fantastic 5-star review! We're thrilled to hear that your doctor recommended our product and that you're finding it helpful! We’re here to make sure you get that second one you need. Let us know how we can assist you further!”
"As always, you come through with what my mother very much appreciates."
“Thank you so much for your wonderful review! We're thrilled to hear that we could help make your mother's experience better. Your support truly means the world to us, and we’re excited to continue providing products that bring joy and comfort to you and your loved ones.”
"GREAT EXPERIANCE SHOPPING!
COULDN'T GET THE HELP TO WORK THOUGH"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience shopping with us! If you're having any trouble with the help feature, we’re here to assist you. Your feedback is invaluable, and we want to make sure you have everything you need for a seamless experience. Let us know how we can help!”
"I AM SO PROUD TO FIND A COMPANY THAT HAS A BRA FOR BREST SURGERY CUSTOMERS"
“Thank you so much for your wonderful review! We're thrilled to hear that you found a bra designed specifically for breast surgery customers. It means the world to us to support individuals on their health journeys, and we're proud to offer products that make a difference. Your pride in our company inspires us to continue providing quality items that meet your needs.”
"Have been using DeVilbiss 3655D for a few months and just now ordering parts. Pleased so far with ease of using the nebulizer.."
“Thank you so much for your wonderful feedback, Wes! We're thrilled to hear that you're enjoying the ease of using the DeVilbiss 3655D nebulizer. It's fantastic that you’ve found it helpful over the past few months! If you need any assistance with the parts or have any questions, feel free to reach out. Happy to help!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Wow! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found it easy to purchase your items and that this is your second time shopping with us! We appreciate your feedback about finding certain products, and we're always working to improve our site. Your support means the world to us, and we can't wait to serve you again!”