"excellent products. fair prices. we will use you again. thank you "
"First time dealing with this company. They came recommended by a friend. Easy to find what I needed and place order."
“Thank you so much for your fantastic review! We're thrilled to hear that your first experience with us was smooth and enjoyable. It's always great to know that our efforts in making shopping easy and accessible are appreciated. We’re grateful for your friend’s recommendation and can't wait to assist you again in the future!”
"Shopping is easy. I found exactly what I needed. The site is easy to navigate and find what you need. They also have a chat option to find what you are looking for. I didn’t need to use it but it’s nice knowing that it’s available to me if I needed it.
They also have sales and discount codes if you sign up with them. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had such a great experience shopping with us. It's fantastic to know that you found everything you needed easily and appreciated our chat option! We love providing our customers with discounts and sales, and we're glad you noticed that too. Your feedback truly motivates us to keep improving!”
"I am getting my stuff in time. thanks for your prompt responses"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're receiving your products on time and that our service has met your expectations. Your appreciation for our prompt responses means the world to us. We're here to help, and it's wonderful to know we're making a positive impact!”
"twenty two times to get through
weird system
"
“It sounds like you experienced a frustrating time trying to navigate our system, and I truly understand how that can be irritating. We aim to provide a smooth experience for our customers, and your feedback is invaluable in helping us improve. If you have any specific concerns or suggestions, please feel free to share them so we can assist you better. Your satisfaction is important to us.”
"Survey sent befre product has arricved"
“Thank you so much for your feedback! We're thrilled to hear that you've made your first purchase with us! We understand that it can be a bit premature to fill out a survey before you've received your product, but we appreciate your enthusiasm. We're here to ensure you have a great experience, so if you have any questions or need assistance once your product arrives, feel free to reach out. Happy shopping!”
"Shipping cost are WAY too high!!"
“We understand your frustration regarding the shipping costs, and we sincerely apologize for any inconvenience this has caused. We're constantly evaluating our shipping policies to provide the best value for our customers. Your feedback is important to us, and we will pass it along to the team for consideration. If there's anything else we can assist you with or if you have further concerns, please let us know.”
"They were out of the color shoe I wanted but after I asked about it, the reply was fast."
“Thank you so much for your wonderful review! We're thrilled to hear that our customer service was quick to respond to your inquiry. We always strive to provide timely support, even when things don't go as planned! We appreciate your understanding and hope you find the perfect color shoe soon! Your satisfaction means the world to us!”
"Everything went very well, not compicated, very good experience. Thank you."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth and easy experience. It's our goal to make everything as simple and enjoyable as possible, and your feedback truly brightens our day. We appreciate you taking the time to share your thoughts!”
"I had problems puting my order thru, not happy about that. I think I singned up to be a customer and forgot password.
Does the cpap strap come in different sizes.
I thought I signed up already as a customer. Could not remember password and was having trouble putting my order thru. I was not too happy because it would take my order after trying 3 or 4 times.
Jane Paolini
/"
“Thank you so much for your feedback! We're thrilled to see you rated us 5 stars, even though you faced some challenges with your order. We totally understand how frustrating it can be to forget a password and run into issues. Rest assured, our customer support team is here to help you reset your password and make your ordering experience smoother in the future.
And yes, our CPAP straps do come in different sizes! If you need assistance selecting the right one or have any more questions, feel free to reach out. Your satisfaction is our priority, and we appreciate your patience and understanding!”
"The BOT worked very well. and the products appear to be top notched."
“Thank you for your fantastic review! We're thrilled to hear that you're a happy customer and that the BOT worked perfectly for you. It's great to know you found our products to be top-notch! Your satisfaction means the world to us, and we can’t wait to serve you again!”
"As a first time user of this service, I found it a lot more appealing than Amazon (where 2 doctors suggested I try) and easier than utilizing the 2 different providers which I had to visit in order to acquire the products I wanted. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your first experience with us was enjoyable and exceeded your expectations! It's great to know that we could streamline the process for you compared to other options. We strive to make things as easy and appealing as possible, and your feedback truly motivates us to keep delivering the best service. We can’t wait to assist you again in the future!”
"went smoothly without difficulties"
“Thank you so much for your fantastic review! We're thrilled to hear that your experience went smoothly and without any difficulties. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to serving you again!”
"Your website is quick to maneuver and locate items of need - thanks!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you could quickly locate what you needed. Your positive feedback means the world to us, and we're excited to continue providing a great shopping experience!”
"After 11 days, I still have not received my order. Can't review a product that I don't have yet. "
“I understand how frustrating it can be to wait for an order, especially when you’re eager to use the product. Shipping delays can be quite inconvenient, and I appreciate your patience during this time. If you would like, I can help you track your order or provide more information on its status. Your experience is important to us, and we want to ensure you receive your order as soon as possible.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you so much for your wonderful review! We're thrilled to hear that you found our products excellent and our prices fair. Your support means the world to us, and we can't wait to serve you again in the future!”