"It was fine still waiting for product "
"The bra size was a bit too big but the inserts fit and gave a boost of confidence to the wearer."
"I tried some of this ointment at work, a friend brought it in. I loved it "
"Let you know after I receive order"
"Just ordered more when i get my order."
"Shipping too high. Cost more then the socks"
"I have placed two orders with this company - it has been over a month before each one shipped. In addition when I called for support, I got plugged into some promotional advertising for something I didn't want. Stay away!"
“I'm truly sorry to hear about your frustrating experience with your orders and the support you received. Delays in shipping can be incredibly inconvenient, and it's unacceptable that you were redirected to promotional content instead of receiving the help you needed. Your feedback is important, and I assure you it will be forwarded to the appropriate team to help improve our services. If you're still experiencing issues with your orders or if there's anything we can do to assist you further, please let us know. Your satisfaction is our priority, and we appreciate the opportunity to make things right.”
"There are no pictures of the back of the bra. I purchased it any and may return. I am paying as much in shipping equal another item. Not really happy"
“I understand your frustration with the shipping time and the lack of detailed images for the bra. It's important for you to feel confident in your purchase, and we apologize for any inconvenience this has caused. If you decided to return the item, please know that we are here to assist you with the process. Your feedback about the product details is valuable, and we will take it into consideration for future listings. If you have any other questions or need help, please let us know.”
"My "regular" order of ConvaTec 416419 pouches was damaged in shipment and I was almost out. My HealthProductsForYou shipment arrived in quick order and in perfect condition. "
"Good variety of items and colors, easy to manage the ordering process"
“Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our variety of items and colors, and that the ordering process was easy for you. Your satisfaction means the world to us, and we can't wait to serve you again!”
"I had no problems at all. I just entered the label off of my bottle and it came up. I was surprised by the $8.99 shipping charge, which seems excessive, but everything else was good."
"found an item not easy to find"
"Searching for a decent price on the M9 and HPFY accomplished that especially with the option for discount on reorders."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you were able to take advantage of our first-time discount. It's great to know you found a great price on the M9, and we're excited that you appreciate the reorder discount options as well. Your satisfaction means the world to us, and we can’t wait to serve you again soon!”
"Easy to shop and purchase product. No problem experienced. "
"I had a discount on order, but when I added more items the discount disappeared. I also don't like being bombarded by sales after a purchase. I am not sure if I will order again. May not need the same items. But please don't send so many ads. I had 5 after my order in one day. That is TOO MUCH.
"
“Thank you for sharing your experience. I understand how frustrating it can be to lose a discount when adding items to your order. I’m also sorry to hear that the volume of promotional emails has been overwhelming for you. Your feedback is important, and I will ensure it is noted for improving our communication practices. If you would like assistance regarding your discount or have any other questions, please let us know. We are here to help.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for your feedback! We're glad to hear that you’ve placed another order. If you have any questions about your previous order or need assistance with anything, please feel free to reach out. Your satisfaction is important to us, and we hope your next experience will be even better!”