" MY AMOENA BREAST FORM IS TEN YEARS OLD AND IT FINALLY SPLIT AND IS BROKEN. I WAS AFRAID I WOULDN'T FIND THE SAME FORM (IT FITS SO PERFECTLY) AFTER TEN YEARS BUT LUCKILY HPFY HAS IT!
THANK YOU."
"Shopping was easy, haven't tried the pillow yet, but will soon."
“Thank you so much for your fantastic review! We're thrilled to hear that you found shopping easy with us. We can't wait for you to try the pillow and hope it brings you ultimate comfort. Your satisfaction means the world to us!”
"You want me to tell you about my experience with my purchase. I received an email that you got my order. I'm sure you've charged PayPal already, however I have not heard that my order has shipped. So, I will not give you any kind of review, other than I am disappointed in your customer service."
“I’m sorry to hear about your experience and understand how frustrating it can be when you're left without updates on your order. We strive to provide timely shipping notifications and quality customer service, and it seems we fell short in this instance. Please know that your feedback is important to us. I encourage you to reach out to our customer service team directly, and we will do our best to provide you with an update on your order status as quickly as possible. Thank you for bringing this to our attention.”
"Price for product was good. Then got hit with HUGE shipping cost. That sent final cost just as high as everyone else. Very dissapointed with exorbitant shipping cost"
“Thank you for your feedback. I’m sorry to hear that the shipping costs impacted your overall experience. We strive to keep our prices competitive, but shipping can sometimes be higher than expected. I understand how frustrating this can be, especially when you’re looking for a good deal. If you have any specific concerns or if there’s anything else we can do to assist you, please let us know. Your satisfaction is important to us.”
"Size available & on sale, thank you!"
“We're thrilled to hear that the back brace is helping to alleviate your pain! It's fantastic that you found the perfect size and snagged it on sale. Thank you for sharing your experience with us! Your satisfaction means the world to us!”
"Haven’t reviewed Confirmation on order. "
“I'm sorry to hear that you're facing issues with your order status and confirmation. It's important to us that you stay informed about your purchase. Please check your email, including your spam or junk folder, for any updates. If you still haven't received anything, I recommend reaching out to our customer support team directly with your order details, so we can assist you promptly and ensure you receive the information you need. Your satisfaction is our priority, and we're here to help.”
"Super easy to find and quickly pay for what I need!"
“We're thrilled to hear you found our website easy to navigate and that your shopping experience was a breeze! Thank you for your kind words and for taking the time to share your feedback. We appreciate your support and can't wait to serve you again!”
"I have ordered from HPFY before. They have the best prices."
"Have a broken femur and cannot get my shoe on the injured leg without this wonderful, 24-inch shoehorn. It's wonderful."
“Thank you so much for sharing your wonderful experience! We're thrilled to hear that the 24-inch shoehorn is making a difference for you during your recovery. It's amazing how a simple tool can provide such relief and support. Wishing you a speedy recovery and more comfortable days ahead!”
"I have tried going to Amazon to get the bags cheaper but the last 2 I used leaked! Won't be buying from them again."
“Thank you so much for your amazing review! We're thrilled to hear that you love our products and that you've had a better experience with us compared to other options. Your support means the world to us, and we're committed to providing quality that you can trust. We're excited to continue serving you with the best products!”
"We appreciate the ease of locating products and ordering from your website!"
“Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that ordering was a breeze for you. Your feedback motivates us to keep providing the best experience possible. Happy shopping!”
"I called Coloplast number on the box, and was given the HPFY number. I called HPFY and placed the order easily
"
“Thank you for your wonderful review! We're thrilled to hear that you found the ordering process easy and smooth with us. It's great to know that our team was able to assist you promptly. Your feedback is invaluable, and we appreciate you sharing your experience!”
"my experience is always excellent"
“Wow, thank you so much for your amazing review! We're thrilled to hear that your experience with us has always been excellent. Your satisfaction means the world to us, and we're excited to continue providing you with the best products and services. We appreciate your support!”
"needed alternate to amazon, hopefully this will work"
“Thank you for your feedback. We understand that finding the right products can be challenging, especially when exploring new options outside of familiar platforms like Amazon. We're committed to providing quality products and excellent service, and we hope that your experience with us meets your expectations. If you have any specific questions or need assistance with your order, please don't hesitate to reach out.”
"They never got back to me about my order. I still have not received my refund. This business seems to be like a place that just takes money but doesn't deliver. I still have not received any email from them and its been almost a whole month since I made that order and still no update. Horrible first time experience."
“I'm really sorry to hear about your experience and understand how frustrating it must be to wait so long for a response regarding your order and refund. We strive to provide excellent service, and it's disappointing to learn that we fell short in your case. Please provide your order details so we can investigate this issue and ensure you receive the assistance you need promptly. Your feedback is important to us, and we appreciate you bringing this to our attention.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Wow! We're thrilled to hear that you found exactly what you needed at HPFY! It's fantastic that we could help you replace your Amoena breast form after all those years. Thank you for trusting us and for taking the time to share your experience! We're here for all your health product needs.”