"Idosorb works fast and safely healing Stasis Ulcers!"
"I shop often with HPFY for items needed at the group home."
"Products are priced fairly and shipping is as expected for this type of service. Will definitely order for HPFY in the future. "
"I kne what I wanted. was never certain that would appear at checkout. Finally just plungedahead on faith. I thhink I'll get what I want!"
"Thank You very difficult to get right product"
"Order No: 2174344. Placed and paid for on 11/30/24. A week later and still no shipping update.
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“We are sorry to hear that you experienced an issue with your delivery. It can be very frustrating not to receive a product you've ordered and paid for. Your satisfaction is important, and we will priortize your order to make sure you get the product you need.”
"Great difficulty finding and ordering products
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“Thank you for your feedback. I understand how frustrating it can be to navigate the ordering process. We strive to make it as easy as possible for our customers, and your experience is important to us. We are here to help you find what you need and improve your experience.”
"Looking for a replacement G-tube and i found one at a good price, so thanks!"
"Very quick and easy ordering."
"I had a question about the product but no one available to ask.
Also the shipping fee is much too high for standard shipping - would you kindly process my order as quickly as possible. Thank You"
"Thank you for your service"
"I like the merchandise and pricing is fair, but I had a defective product in the last shipment and called. The very Indian sounding man who answered said they'd do nothing about it and I should phone the manufacturer, meaning he would take zero responsibility for the defective. He is useless."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs”
"Easy to order and very affordable "
"I have enjoyed using the folding cane. I need another to put in different places."
"I found the nebulizers my husband needed very quickly. I've been searching for the correct ones for months."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for your feedback. We understand how important a smooth and clear shopping experience is. Your concerns are valuable, and we are continuously working to improve our site for better usability. We hope that your order meets your expectations, and if you have any questions or need assistance, please don't hesitate to reach out.”