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Product & services pricing
3.98/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.47/5
Customer service:
3.75/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2021-11-06

Great peace of mind!

"Great peace of mind and easy process to buying the travel insurance you need. Highly recommended."


Verified
1/5

2021-11-04

Simplify accessing policy certificate

"I wanted to print my Dec cruise certificate. First time accessing your website. Non-Intuitive steps to aquire the certificate. Do you have a wallet size certificate available?"


Verified
5/5

2021-11-03

So Easy and Reasonable

"I was looking for cruise insurance that would cover us for COVID and make sure if we had any medical issues along the way we would be extensively covered this coverage seemed to be the best for us. It was easy to enroll and the price was not the cheapest but it was comparable with the best to offer us. It will give us peace of mind and I hope I do not have to use it. But if I do I really hope it pays off."

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Verified
5/5

2021-10-27

fair price good service

"What more to say! oops did't hit my minimum amounts said! "

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Verified
5/5

2021-10-27

Thanks

"Thanks for the prompt service"

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Verified
5/5

2021-10-25

Easy to apply and great service!

"The agent I talked to answered all my questions regarding coverage and options both times I travelled internationally and needed medical and travel coverage. Very helpful and easy to navigate options!"

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Verified
5/5

2021-10-22

Excellent Service

"Very easy to deal with! Highly recommend them."


Verified
5/5

2021-09-25

Good experience

"Easy and efficient two thumbs up"

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Verified
3/5

2021-09-21

Change to policy increased price more than I expected.

"Made a change to my trip and upgraded room. An 18% increase in the trip resulted in a 33% increase in the cost of the insurance. Company was very responsive to request and I do like their website for support. "

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Verified
2/5

2021-09-21

Far away doctors

"Doctors were > 2hrs away from resort; never reimbursed the payment for the hotel emergency doctor who saw my young daughter "

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Rep reply posted 2021-10-01
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,

Thank you for your review. You can access our contracted provider search tool through your Member Services account at: https://hthtravelinsurance.com/login/login.cfm. Visiting a contracted provider may eliminate the need to submit a claim if HTH Worldwide can bill the provider directly.

Please submit claims to the email address NWTravClaims@cbpinsure.com for processing. Our customer service team can be reached at customerservice@hthworldwide.com or 888.243.2358.

Best regards,
HTH Worldwide”


Verified
5/5

2021-08-27

Great coverage tailored for any special needs. Highly recommended!

"Coverage was great. Originally we didn't know how my long my 86 y.o. father would stay with us abroad, so we booked longer coverage. Once returned earlier, it took 1 day only to receive the refund for unused days. "

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Verified
5/5

2021-08-18

Great coverage and easy sign-up process

"It was easy to assess the product offerings and buy the desired coverage. I'll definitely use again."

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Verified
5/5

2021-08-18

Easy

"So relieved that I can use policy! Great response time. "

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Verified
1/5

2021-08-15

Service not delivered

"Sadly for me, they never communicated anything with me. As far as I can tell, I paid for services not delivered. I cannot recommend this provider based on my recent experience"

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Rep reply posted 2021-08-17
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,

Thank you for your review! Your policy documents and information are always sent out upon purchase.

Please provide us with more information on your experience and we can address it accordingly.

Our customer service team can be reached at customerservice@hthworldwide.com or 610.254.8769.

Best regards, ”


Verified
4/5

2021-08-11

Changed insurance

"My insured trip was canceled so I rolled it into a more expensive trip next year. HTH was accommodating but it took them couple attempts to get the details straight. "

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