"Prompt response. Helpful information "
"Purse strap was received in fine condition but 8oz leather laundry metal bottle is horribly dented all over. Would recommend a box to ship that as a bubble envelope was apparently not enough protection."
"After owning my bag only a short time, the zipper pull broke. Customer Service was prompt and helped me all along the way to complete the repair. They were true to their word of repairing their hardware free. I missed my bag while it was gone and happy to receive it today. Looks fabulous. I LOVE my Hammitt bag!"
"I already own a Hammit purse & ordered a matching wallet. The quality of the leather is incredible & the hold hardware really makes the purse stand out. I constantly receive compliments on my purse & can’t wait to get my new wallet !"
"Have an issue with my bag and it was handled very professionally by EmmaLee! Thank you "
"The new Vintage Navy is stunning! And my order was at my doorstep in less than 48 hours. "
"Staff is very nice to talk to."
"I had purchased a Daniel Large and noticed the lining was shedding on items I carried in the bag. I had contacted customer service and received a quick response and resolution to my issue.
Both Christy and Johanna were very kind and helpful whenever I had a question or giving an update on sending my original bag out.
I am very happy with this company and you have a customer for life!"
"I never have a bad experience with hammitt and if I ever do, sometimes things just happen! Highly recommend everything about hammitt!"
"Arrived in 2 days. Love the bag. Super soft leather. Perfect size for me. "
"So far really great! Can’t wait to receive the bag!"
"My daughter sent me a link to show me a new bag she received for Christmas. I loved it as well and ordered it in red. It’s gorgeous! I can hardly wait for the package to arrive so I can show it off"
"It’s a beautiful bag and so soft, I hadn’t expected that."
"The Team at Hammitt is amazing to work with- I love the bags - exceptional quality and style- and guaranteed to last!! Orders are shipped quickly and the packaging is delightful. "
"I can't say enough about the customer care team. It is sooooo refreshing to have a company stand behind their products in this age of cheap copies and internet only companies.
Thank you Hammitt and keep doing what you are doing!"