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Verified
5/5

2011-11-05

"I have been ordering from HandHeldItems for months and I could not be happier. Having ordered several different types of product, I can say that they provide one of the best online ordering experiences throughout the web. Products always arrive as the item description featured them, and their pricing is extremely reasonable. Their daily deals knock up to 90% off retail and are worth checking every day. Shipping is VERY FAST. I feel as though each order arrives faster than the last. Items are of great quality for the price. This is the best place to get your mobile accessories and more, take it from a long-time customer. Highly recommended."

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Verified
5/5

2011-11-02

"These IPhone case's were excellent quality and my order was processed and shipped in a timely manner. I was very happy and will order from this store again."

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Verified
5/5

2011-11-02

"Great experience. Got what I ordered fast and in perfect condition. Will definitely come back in the future."

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Verified
2/5

2011-10-31

"Ordered item got 10 bucks price cut on the second working day!!!
I've not even got the thing yet, and they won't do the price match!
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Verified
5/5

2011-10-31

"We ordered a trident Cases Aegis Series for an HTC Inspire 4G and it was shipped quickly and fit really nice. Good communications from the retailer as well as followup to see if we were happy. I would recommend this vendor and I will buy from them again."

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Verified
5/5

2011-10-30

"Item as described. Was shipped quicker than anticipated and I was informed of process."

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Verified
4/5

2011-10-22

"I bought the HTC EVO 3D Cosmos Snap-on Back Cover - Black. It was very well priced with free shipping. The quality is pretty decent. I'd expect this to last for quite awhile. Shipping was very slow. It took two weeks.
"

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Verified
1/5

2011-10-14

"This company is pathetic. My recommendation is DO NOT ORDER from these clowns.

It is now day 14 since my order allegedly shipped and it is nowhere in sight. I repeatedly called them and each time was told they couldn't track my order because the system was down. My email to them came back with the standard response of "it is in the mail, give it more time" baloney even though I paid extra for "express 3-5 " delivery.

I am not worried because I was easily able to get my credit card credited for this "purchase." It seems it is a common occurrence with HandHeld Items.

My advice is find another company to deal with. These guys are a joke. Don't trust the ratings. Based on the dates of many of the reviews going back to 2009, this company has submitted phony ratings to get it to where it is. There are so many people that have similar experiences to mine that it is clear this company is playing games with consumers.
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Verified
1/5

2011-10-12

"I ordered a refill kit. It never came, called customer service. They said they would expedite the order. Still never came. Also, you cannot contact them via email because you need a contact number! What is a contact number?? I have no clue. This is the worst experience I have ever had with online shopping"

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Verified
1/5

2011-10-12

"I received the product I ordered very late - I ordered a pen that shipped in a padded envelope, and it took 17 days from my order date for it to arrive. The product itself was a piece of crap and broke after extremely little use. And the vendor does not pay return shipping, so I would only have recouped a portion of the price. You get what you pay for."

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Verified
1/5

2011-10-04

"Totally unacceptable service. Instead of using Paypal Shipping address provided when paying with PayPal they used an old address saved in their system. If they take PayPal shipping address they should use it. Not just that, but tried to blame it all on me. Had to file dispute with PayPal for full refund."

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Verified
1/5

2011-09-27

"This has to be a joke, right? You are seriously asking me to review my 'buying decision'? I have already sent numerous emails and made multiple phone calls in an attempt to return this item and have it exchanged. The day I received the Tshirt, I called and was instructed to fill out an email RMA? or something...which I did immediately. The tank style of shirt I received was cut poorly so it did not cover my bra straps, and I simply wanted to return it and get the Baby Doll tshirt instead with the same message on it. I have been banging my head against a wall trying to get this resolved, at least four emails have been unanswered and your phone just rings out when I try to call....and now I'm about to leave the country so I have NO CHANCE of getting any kind of resolution now....I'm just stuck with a shirt that is useless, and a sour taste in my mouth at the service your company provides. I have shopped online for years, and this is the first time I have ever had a problem like this. I will NEVER buy another thing from you and I will bad-mouth your company to anyone who will listen.



"

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Verified
5/5

2011-09-25

"Very good communication, great product"

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Verified
3/5

2011-09-25

"I bought a carbon fiber case for my samsung captivate. The look and feel is very nice. The only draw back is it doesn't close tightly all the way around. The upper left hand portion does not snap closed.
The price very reasonable, however not worth the trouble send back for an exchange.
But if can get one that works well worth the price
"

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Verified
2/5

2011-09-22

"I've purchased about 8-10 items from HandHelditems so far and for the most part, they've been okay except for two of my orders; both were for a screen protector and case. They sent me the wrong phone case even though I ordered it correctly online. then there was my last shipment which I ordered a screen protector and a case for my new cell phone. Unfortunately the screen protector never came and the RMA department has emailed me back telling me they were going to send me another one, but it's been 2 weeks now and I'm not sure it will happen. This is the last time I purchase from them EVER AGAIN!!!"

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