"Initially I was shipped the wrong item -- not what I ordered. I was able to get an RMA and send the item back and eventually got the item I ordered. After paying for return shipping to RMA the initial item the price was STILL cheaper than if I had purchased at BestBuy. "
"Wow, there are some really bad reviews here, I've placed several orders over many months and have ALWAYS received items quickly, as described, with no issues at all. This is one of my favorite sites."
"This merchant is a SCAM. My AX card was charged, and the item was never shipped. When I called to request a credit, they told me to call American Express to file a discrepancy report. Since the wrong was on the MERCHANT's part, I demanded a credit to my EX card. They took my # and told me they'd call back, but never did. The ***-***-**** Customer Service # is NEVER answered. "
"ordered 2 HTC T-Mobile G2 Crystal Clear Screen Protectors tried one adhesive pulled away and protector actually cracked while film layer was being pulled off!!2nd one had same issue.company will not replace even one of them.i done with handhelditems.com
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"It is blatantly obvious that it is the company that is writing good remarks about themselves. This company is a SCAM, DO NOT ORDER ANYTHING FROM THEM!!!! I ordered planter from the company on 12/20/2011. The next day I received an e-mail from them saying they need verification for any order over $100. What kind of ridiculous rule is that. I wanted to receive my order on time so I called every single day since the 20th. I have still not had anyone pick up or return my phone call! I e-mail them, and received a response saying "due to their high call volume they will just take my address over e-mail." I said absolutely not, they already took the money out of my account and therefore should send me my item. I am not going to provide my personal information through e-mail when they should have it in their database. WORST COMPANY EVER!!!! PROCEED WITH CAUTION!"
"Horrible Service - Not sure if my item even shipped!
I ordered an item from them over 12 days ago, and have yet to be notified it has been shipped or for that matter processed. I have E-mailed them three times to check the status of the order (at worst - it should take no longer than 3 business days to be shipped), I have also called them during business hours 4 times and have never gotten through."
"Will never order from here again. Package was sent to wrong address and have not received it. I am sure it was lost in mail. They refused to do a thing about it. I am out $30 and did not have one of the presents for my son Christmas Day "
" I placed an order on Dec. 8th and still have not received it. I have sent the company several emails which have NOT been answered. There is no way to contact a customer service representative. Every time I call I get transferred via automatic voicemail then hung up on. I tried the online chat customer service with NO HELP AT ALL. This company has HORRIBLE CUSTOMER SERVICE. BUYERS BEWARE"
"Ordered the OtterBox Defender interactive case for IPhone 3G. Ordered black with purple. My receipt shows I ordered this color and was supposed to receive black with purple and in the attention line I put, "Only want this of it is black with purple. I received it and it was black with "pink". It was 2 days before Christmas so had to keep it. This was my first and last time to order from here."
"I ordered 5 cases and two sets of the three clear screen protectors on 12/9/11 like all of the instances below I was sent an email saying that my items had been shipped, then when I tried tracking my items not one of the three sights recognized my tracking #??? These were suppose to be stocking stuffers! It's now 12-29-11. I still have not received my items and got an email 3 days ago asking how I was enjoying them, AND GET THIS the email aske me to come right a review LOL!!! What a joke! I wouldn't have said anything if I hadn't gotten that email 3 days ago, but now this is just to ridiculous!"
"It was pretty cool at this price."
"Nice selection of products with great prices. I will definitely return when I want to purchase again. Excellent customer service, affordable/fast shipping. Plan on telling all my friends about HandHeldItems. Thanks for an enjoyable shopping experience."
"THIS IS ABSOLUTELY THE WORST COMPANY TO DEAL WITH!!! THEY NEVER ANSWER THEIR PHONES. THEY DON'T ANSWER EMAILS. DO NOT DEAL WITH THESE PEOPLE. 17 DAYS AFTER ORDERING STILL NO PRODUCT AND NOTHING FROM COMPANY!!!! HORRIBLE!!!"
"I am very happy with my purchase and the service - 5 stars all the way - will be back!"
"ordered three different items - they were received about 7 days after ordering - all items came as order undamaged and work fine - thanks!"