"Ordered 3 screen protectors for iPhone 4 only $2.70 this is the best price I found . was shipped promptly and we received it within a week. I would recomend them."
"trying to return a cover plate for a new cell phone. I sent the way they said. I get the " well we dont have it here" speel. So I tell them I have a delivery confirmation from the post office. "Okay sir please hold"...... Uh okay sir we found it and you sould get credited you money in 7 to 10 days. Man If I lived close enough there I would of delivered it my self . This is a shady company."
"I took advantage of a dealmac promotion with this company. I never purchased anything from them before. It was a really smooth transition and I would easily buy something from them again."
"I ordered the "Tuchiflip" ipod touch case in blue. Found the on-line ordering process very easy, but was disappointed that I couldn't use my Pay-Pal account to complete the transaction because I'm Canadian and my account is too. The case was shipped promptly and we received it within a week.
So far we are happy with the product, it is as pictured and holds the ipod snugly. The free screen protector is great, went on easily and we don't even notice it's on.
We've only been using the case for a week so I can't comment on it's durability at this point, but it seems to be decently made for a fraction of the price of the cases I've found in stores."
"I have purchased many things from this company and have always been pleased. Many of my friends and family have also purchased from them with success. I recently had a problem with an item I purchased from this company and I am glad to report, they have made it right and fixed my problem. Though they are hard to reach at times, when you do get a hold of them they do want to make it right and do so. I would recomend them."
"Poor customer support. Ordered screen protectors for ipad2. Poor packaging led to a deep gouge in the middle of the protector. Sent pictures to customer support. After multiple attempts to contact them, they deleted the ticket!! Will not be shopping here again.
Shop only if you like to take a risk with your money.
Update: My review on their site was removed!! "
"When one orders someting online, two things are the most important: 1. the quality of the merchandise; 2. the quality of customer services. HandHelditems is the worst in my many years of online shopping experience. I ordered a "piano glove" which is defective, some fingers make no sound. The return process is a real pain. They are just bunch of irresponsible and irresponssive people. Even 3 weeks after I paid shipping myself to return the item, they would not refund my money until I had to contact them again. Then they said they would not refund the shipping charge to me. It is a defective product! Compared to my shopping experience with other online merchants like Amazon.com, it is really hell vs. heaven. I would direct their future emails to my Spam box and stay away from this merchant forever. I hope they would be wiped out by competition soon. If that happens the online retail civilization would have taken a step forward."
"Handhelditems has excellent customer service; prompt, and price and selection have always been very good. I have done business with them for years."
"I received an item that handhelditems representative confirmed was defective. It was a boresight 9mm which he says had a defective batch. They issued me an RMA but say I have to pay for shipping both ways! On a defective item, they would not issue me a return label. That is bad customer service. I will never do business with them ever again. "
"I was very disappointed in my recent purchase and a few purchases lately. I bought a phone case and it did not say it was for a different version of my phone. I bought it and tried putting it on my phone and it did not snap all the way. A few days later I took it off, restarted my phone and tried putting it back on as far as it would go. The phone case was broken and would not snap together anywhere. Even taking the case off the phone itself and trying to snap the case back together on its own the case did not "
"Wonderful vendor.
Highly recommended!!!"
"I purchased an iPAD case with the Bluetooth keyboard. It was defective in that every letter key typed a different character. I follwed thier RMA process and shipped the defective unit back at my expense only to get another unit with the exact same defect! I called customer service to get my money back. The representative said she would get authorization to send me a return shipping label since I had already paid for shipping back the first defective item. After 10 days, I had heard nothing so I called customer service again. This time they refuse to pay for shipping the second defective item back. Apparantly, they expect me to keep paying for shipping their defective items back until I am tired of paying. They told me I would have to dispute the charges with my credit card company, so that is what I am doing. They seem to have been through this many times before and will probably try to fight it. I would never buy from them again."
"smooth easy process. Just be aware that some of the cheaper cases look like cheaper cases. I was not very happy w/ my last purchase. I didn't like a single case I ordered. I plan on returning them all."
"avoid this company - no customer service - products are dodgy - avoid!"
"This is a good seller, they care about customer satisfaction and are on top of things to achieve it."