"Extreme pleasure to do buisness with, I got my computer case in 4 days, during busy season! I also got ecellent customer service response, every e-mail answered quickly and a phone call to see if I needed anything else answered. Harware Cooling is definately the best company I have ever done business with. The product was packaged well and no hidden additional charges made upon delivery. If I had three hands I'd give them three thumbs up...but alas I don't. Thank you Hardware Cooling!"
"Ordered a 6 in 1 external usb card reader on 11/5 Wednesday nite and received my order in two days. That is 3 days earlier than what i expected."
"UPDATE - I actually received the item as promised and it was delivered ontime. I checked with my roomates living downstairs and it looks like they signed for the package. Everything in the package was good. Thank You Hardwarecooling and sorry for all the rude emails.
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Placed an order for a Reveal Midi Keyboard, Network Card and Silver Thumbscrew on 11/11. Till this day I still have not received my order. All I got was an email stating that my order was shipped and an email from their shipping dept. with the confirmation number but still no product. Everytime I emailed them they said that it's already been shipped out and it was received on 11/14. Not very helpful."
"I ordered some cabling from this company on the 24th and recieved it on the 28th. I thought this was extremely fast as it was a Thanksgiving week. Everything was packaged very well. I will use them again."
"Quick, simple, and good value for your buck!!! Also, excellent customer service with quick response."
"They seem to have good prices and reasonable shipping rates. I received a followup email asking about their service and my opinion of the products I bought."
"I ordered a cooling pad for my laptop... I seach price watch.com and found the cheapest one was @
hardwarecooling.com
works great!
thanks!
Great customer service! fast delivery!"
"Product (Akasa Paxmate) arrived promptly and seemed to work as described."
"You service has been great, I have never had such a quick delivery for standard shipping costs. The drive trays are priced better than anyone else, so that is why I keep coming back. I checked your complete inventory, so I am aware of what you sell and when I need any of those items, I will be sure to use hardwarecooling.com
"
"I was a little worried about this company at first. If i had read the reviews I might not of purchased my Chieftec Black Dragon Case from them. Newegg took it off for 2 weeks so i was forced to give in to other companies. I purchased this, worried as hell, and it ended up being great. The case wasnt damaged. It did come with a Side Window. And i saved 8 bucks vs. newegg (shipping was cheaper) And they even emailed me asking about their experience. For me I rate them a A++ I dont know anything about the customer support or rma's. Put i was pleased that sometimes the smaller companies can impress you."
"This is a great company to deal with, even when a problem arises. I ordered a cheiftec dragon case from them and they were prompt to process and ship my order. When I received the item it had been slightly damaged through shipping (the door was broken off)and instead of making me jump through hoops, like sending it back and waiting for a replacement. They immedialy sent me out the replacement part. I've had that happen before and no other company has done that. They usally make you ship it back and wait for it to get there and then you have to file a report through UPS or whatever shipping company damaged it and then wait for your replacement. These guys know what customer service is. I highly recommend them!! They will go out of their way to help you."
"Update:
I'm still ticked off at these people.
I never did get my $40. They tried to bribe me (with inventory they had lying around) in to taking this bad review down as it was one of the only negative ones at the time. They didn't want to give me my money back, but they wanted to give me sutff I didn't need.
*End Update*
Worst buying experience I've ever had. These people need to be shut down. Horrible communications. Short order. Failed to refund money for non delivered/short delivered product."
"I bought the Chenbro Xpider case and I'm very pleased. The shipping was fast and cheaper than other places. Also they did not charged extra for shipping additional items. They were also very courteous in their transaction. I will definitely deal with them again."
"This is seriously the best online store i have ever dealt with. The shipping is dirt cheap, even to Canada(its a flat rate). They are always friendly and reply to emails quickly. And also have awesome prices. I have purchased a few items and have always been pleased, and will continue to be. A great store and a 10/10 in my books."
"This is weird. These guys actually called me to make sure I received my order. The gentleman who called apologized that it took so long (3 days? I was not upset) and asked how I liked the CPU fan I bought, what products I thought they might add to their line, where I heard about them (I said "resellerratings.com") and specifics about the case I just used and the price I paid because, apparently, they are trying to add products and be competitive pricewise. He said they made a mistake on my order and shipped the "wrong order to the wrong customer" and if I received a second order that, "You can just keep it." I think I like this company. Even newegg doesn't call me to see how I like their service and products."