"no problem shopping. catalog was easy. to navigate through. found every thing we were looking for
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"There were so many items in the catalog that were perfect for gifts to family and friends! "
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We're delighted to hear that you found our selection of items beautiful and tempting! It's always our goal to offer a diverse range of products that cater to different tastes. We appreciate your kind words and are thrilled that you discovered perfect gift options for your family and friends in our catalog. Thank you for choosing Heartland America for your shopping needs, and we look forward to serving you again in the future!”
"Where are the shorts ordered?"
"I'm a coin collector and while looking at the coins the price was unreal. I ordered over a $100.00 in coins. Then I found out it was no shipping charge, and it's always no state tax on coins or paper money."
“We're delighted to hear that you found our coin prices unbeatable and took advantage of our great deals! As fellow enthusiasts, we understand the importance of transparent pricing. It's fantastic that you enjoyed not only the affordability but also our free shipping and no state tax policy on coins and paper money. Thank you for choosing Heartland America for your collecting needs, and we look forward to serving you again in the future!”
"Prices were right and it was easy to do.
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Thank you for your positive feedback! We're thrilled to hear that you found our prices competitive and the purchasing process hassle-free. We strive to provide a seamless and enjoyable shopping experience for our customers. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business!”
"Ordered a flashlight. Shipped quickly. "
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Thank you for your review! We're delighted to hear that your flashlight order arrived promptly. We understand the importance of fast shipping, and we appreciate your trust in our service. If you ever need assistance with any future orders or have any questions, feel free to reach out. We're here to ensure you have a positive experience with our products and services.”
"One of the items that was in a catalog I received was not available. Found your suggestion for membership fees very confusing and could not really tell what the advantage was of one or the other. Have not received the items I ordered yet so cannot make any comments on that but trust they will be as advertised.
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Thank you for sharing your experience with us as a first-time customer. We apologize for any confusion regarding the unavailable item and the membership fees. We appreciate your feedback and will work to improve the clarity of our membership benefits. Rest assured, we strive to deliver products as advertised, and we hope you'll be pleased with your order once received. If you have any further questions or concerns, please don't hesitate to reach out to our customer service. Thank you for choosing us, and we look forward to earning your trust in future transactions.”
"The products that Heartland has are great and a good value for the money."
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Thank you for your positive feedback! We're delighted to hear that you find our products to be of great quality and value for the money. Providing excellent value is a top priority for us, and we're pleased that you appreciate the quality and affordability of our offerings. If there's anything specific you love about our products or if you have any suggestions for improvement, feel free to share. We look forward to continuing to provide you with great value in the future. Thank you for choosing Heartland!”
"This is the first time that i have ever ordered online it was late in the evening so decided to do it online to keep things quiet. it took me a few min to figure out how to do it as it was not taking the order numbers that were next to the product in the catalog so pulled up the catalog and then went by page number and turn the pages till i got to what i wanted and then just clicked on the products and wanted. It was a bit weird as they still did not show up in my cart until i had finished shopping and when to pay for my products. The rest of it went quite smoothly . I was able to check out and get it on its way. I do hope it comes quickly as it is a birthday present for a very special person . "
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Thank you, Lance, for sharing your first online shopping experience with Heartland America. We appreciate your patience in navigating the ordering process, and we're glad to hear that it eventually went smoothly for you. Your package, intended as a birthday present, is now on its way to you. We understand the importance of timely delivery, and we'll do our best to ensure it reaches you promptly. If you have any further questions or concerns, feel free to reach out. We hope the recipient enjoys the special gift and thank you for choosing Heartland America for your online shopping needs!
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"Narberto did a good job and our heating air conditioner works great."
"Great items for affordable prices."
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Thank you for your positive feedback! We're thrilled to hear that you found our home items to be of great quality and at affordable prices. Providing value for our customers is important to us, and we appreciate you taking the time to share your satisfaction. If there's anything else you need or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!”
"Web site, ordering process were easy to use and delivery is expected within the week. Very happy."
“We're delighted to hear that you had a positive experience with our service! Our user-friendly website and ordering process are designed to provide a seamless experience, and we're pleased to know that you found them easy to use. Your satisfaction is our priority, and we look forward to delivering your order within the week. Thank you for choosing our service, and we appreciate your feedback!”
"Purchase went as smooth as possible. Thanks "
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We're thrilled to hear that your purchase experience was exceptionally smooth and met your expectations. Thank you for taking the time to share your positive feedback. Our team is dedicated to providing seamless transactions, and we appreciate your acknowledgment. Should you have any future needs or questions, feel free to reach out. Thanks again for choosing Heartland America!”
"Always find what we need, receive in a timely manner, but at a great savings! Keep up the good work!
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Thank you for your positive feedback! We're delighted to hear that you consistently find what you need with us and receive your orders promptly, all while enjoying significant savings. Our team is committed to maintaining these high standards, and we appreciate your encouragement. We look forward to continuing to meet your expectations and providing you with great deals in the future.”
"I’ll update once I receive my order. Ordered product 2 days ago and still no shipping notice. "
A rep from Heartland America, HeartlandRA, has responded:
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Thank you so much for your excellent feedback! We're thrilled to hear that your shopping experience was seamless and that you found everything you were looking for easily in our catalog. Providing a user-friendly and efficient shopping environment is a top priority for us. We appreciate your support and look forward to serving you again in the future. If you ever have more needs or questions, feel free to reach out – we're here to help!”