"Tried to place order on the phone and was going to have to pay more."
"excellent products and quality."
“Hello Anthony,
Thank you for the glowing review! We're thrilled to hear that you consider us a great company and that you've found our products to be of excellent quality. Providing top-notch products is a priority for us, and we appreciate your positive feedback. If there's anything specific you love about our products or if there's anything we can improve upon, please let us know. We look forward to continuing to meet your expectations in the future!”
"Phones were busy so after several tries decided to order online. Everything went smoothly right to the end."
“Hi Maryann,
Thank you for sharing your experience with us! We apologize for the inconvenience with the busy phone lines, but we're delighted to hear that ordering online was easy and quick for you. Our aim is to provide a seamless and efficient process for our customers, and we appreciate your understanding. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!”
"
site is easy to use and prices are always great."
“
Thank you for your fantastic review! We're delighted to hear that you consistently find our site easy to use and our prices great. Providing value and convenience to our customers is a top priority, and we're thrilled that you appreciate the experience. If there's ever anything specific, you're looking for or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to offer you great deals in the future!”
"on the website as to delivery notes I asked package not to be delivered to the driveway nor the basement door ... it was left in the middle of the driveway !! I don't know who's at fault so I complained to both vender and delivery service ( fed ex ) ."
"Wonderful shopping experience"
“Hi Felix,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful shopping experience with us. Providing a positive and seamless experience for our customers is our priority, and we appreciate your feedback. If there's anything specific that stood out or if you have any suggestions for improvement, please let us know. We look forward to serving you again in the future!”
"Menu was user friendly,and shopping easy "
“
We're delighted to hear that your Christmas shopping experience with us was positive! It's fantastic that you found our menu user-friendly and the shopping process easy. Our goal is to make the holiday season as stress-free as possible, and we're thrilled that we could contribute to a seamless shopping experience for you. If you have any more holiday shopping or if there's anything else we can assist you with, feel free to reach out. Wishing you a joyful and stress-free holiday season!”
"I have placed like 4 large orders in the last 30 days. Received each in a timely manner AND, the company kept me informed of my order , thru receiving !!! Thank You
"
“
Thank you for the rave review! We're thrilled to hear that you're pleased with your recent orders and the service provided. It's fantastic that you received your items in a timely manner, and we're delighted to have kept you informed throughout the process. Your loyalty and feedback mean a lot to us. If there's anything more we can do for you or if you have any future orders in mind, we're here and ready to assist. Thank you for choosing Heartland America!”
"Always find just what I want at a great price."
“Thank you so much for your positive feedback! We're thrilled to hear that you consistently find what you're looking for at a great price. Your satisfaction is our top priority, and we're committed to providing a wide selection of quality products that meet your needs. If there's anything specific you ever need assistance with or if you have further feedback, please feel free to reach out. We appreciate your ongoing support!”
"Great price, great product, I love it!"
“Thank you, Shirley, for your positive feedback! We're thrilled to hear that you love the battery-operated hand saw you purchased from us, and we're delighted that it met your expectations. Providing quality products at great prices is our priority, and we're glad we could deliver on that for you. If you have any more projects or if there's anything else we can assist you with, please don't hesitate to reach out. Happy sawing and thank you for choosing our product!”
"I bought a small driver for a very low price. It is excellent! Drove 4 inch construction screws into 2x4 lumber with ease! And power to spare. Love the bits that came with it! Best screw driver I have in the light weight power driver!!!! "
“Hi William,
We're thrilled to hear that you're enjoying the Tacklife Screwdriver Kit you purchased from us! It's fantastic to know that it performed exceptionally well, effortlessly handling your construction needs. We take pride in offering quality products, and it's rewarding to hear that our small driver exceeded your expectations. If you ever need more tools or have any questions, feel free to reach out. Thank you for choosing our product, and we appreciate your positive feedback!”
"Great to deal with but disappointed that I did not get the 20% discount that they promised"
"All the items were very easy to find and were for a reasonable price. The deals were great. Will be looking forward to purchasing more items for the Christmas holiday."
“Hello Joy,
We're delighted to hear that you found fantastic deals and had a seamless shopping experience with us! Our goal is to offer quality products at reasonable prices, and we're thrilled that you appreciate the value we provide. We look forward to serving you again and hope you find even more great deals on your future purchases. If you have any questions or need assistance, don't hesitate to reach out. Happy shopping, and thank you for choosing Heartland America!”
"Nicole did a Fantastic job finding what we wanted."
“Hi Margo,
We're thrilled to hear that Nicole provided you with a fantastic experience in finding exactly what you were looking for! Our team takes pride in delivering exceptional service, and it's wonderful to know that Nicole's efforts made a positive impact. If you ever need assistance again or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you in the future!”
"Great online shopping experience, followed by personal email. thanks"
“Hi Tamara,
Thank you so much for your positive feedback! We're delighted to hear that you had a great online shopping experience with us. Our team is committed to providing excellent service, and it's always rewarding to receive such positive comments. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Happy shopping!”
A rep from Heartland America, HeartlandRA, has responded:
“
We appreciate your feedback and understand your concern about pricing differences. Our goal is to provide competitive prices and excellent service across all platforms. We apologize for any inconvenience you experienced while attempting to place an order over the phone. We'll review our pricing policies to ensure consistency and appreciate you bringing this to our attention. If you have further details or specific feedback, please feel free to reach out to our customer service team so we can address your concerns and provide assistance. Your satisfaction is important to us, and we value your input.”