"Very fast shipping. I was lucky to bought the XP-90's I wanted during a sale and the prices were less than I could find elsewhere.
So far I am very pleased with the heatsinks since they really bring down my CPUs' temps."
"Excellent processing-even over a weekend, great selection, great website design, so far so good."
"First purchase with this store. Fast processing and shipping, will shop here again. Received product xp-90 and it was a little bent on the fins, but I was able to straighten them out. I could tell it was a shipping problem not HeatsinkFactory's. Verry happy with their service."
"The site was very user friendly and product shipped out fast. Will buy again."
"When product arrived, was missing a component. I called and sent email and got a very quick response. Critical component arrived within 2 working days first class mail, no charge. Outstanding performance by sales and tech staff."
"This was my Second time buying from here and I have to say Service was beyond any i have had on line PERIOD. The product I wanted was out of stock, i e-mailed them and they said it would be in stock in a few days and they asked me if i wanted them to e-mail me when it gets in stock, 4 days later it was back in beofre they contacted me, i seen it was on their web site so i ordered it. By the way it was 5 am when i seen it back on the site , within few hours say 8 am i had my e-mail saying i beat him to it and ordered before he could contact me. The water cooling kit was shipped that day by 12 noon and i had all the shipping info for it. i had a couple questions for them and with in 5 to 10 mins i had my reply back, i have ordered no less then 10,000 dollars in computer products online in the last 2 years and i have never had service like this from ANY online Store period. I would ordered from anywhere else if they have the products i need. 1 Word EXCELLENT place to buy from and prices are good too."
"My experience with the HeatSinkFactory.com has always been a good one. I'm always able to find the latest products for my computer on their website at a price that's usually several dollars cheaper than some of the more popular websites. FedEx does a great job of shipping my purchases from them. "
"The heatsink Factory rocks. I shopped all over the internet and this place had the bundle I was looking for at the cheapest price. I bought the Termalright XP-90, 92mm Vantec Tornado, and Artic Silver 5 from this place and got it within 4 days. Would definately recommend this site for anyone looking for a custom bundle heat sink and fan."
"lowest price period but still delivered as promised, what more could anyone ask for?"
"I am so far very pleased, I ordered 5 different things from 4 different stores all at the same time, and heatsinkfactory was the first package to arrive. I recieved a fedex tracking # almost immediately after shipment, the product arrived well packed and secure. I have not had a chance to actually use my product yet but it looks to be in fine shape.
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"I've been buying from HSF for a while and it looks liek they mades some site changes recently as its a easier to navigate and they have some cool new features. Its like Frozencpu only with less products. ;-)
Ordered a Thermalright XP-90C and it has a scratch on the bottom probably due to packaging by thermalright or something. Anyway I let them know about it and they send me a new heatsink with a pre-paid return label the same day! Really fast RMA servere and great prices!
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"One of the best online computer parts vendors I have dealt with. I placed an order for a heatsink and fan late Sunday afternoon. The order was forwarded to FedEx within 2 hours. I had my parts one day earlier than expected. The packaging was excellent and the parts exactly as described. Their pricing is very competetive. I also found a part that no other online vendor had as yet."
"Heatsinks, fans, hard to find specialty cooling items, this is the place. They have good lines, you don't have to wade thru junk to find what you want. Good prices, excellent service."
"I found you guys from PCSTATS.com and your product was $10.00 cheaper than Newegg.com. Which surprised me. Usually newegg is cheaper. More often, i will check out your website and refer you to my fellow techy friends. Also, my order shipped pretty quickly. "
"First order from this reseller. Overall a smooth, good transaction. I was a little disappointed that they didn't ship my item the same day although I ordered early in the day. Two day shipping cost took me three days to receive the product. Good prices and ok so far. I plan on ordering from them again should the need arise. "