"Excellent way to research products and have some ideas when we walk into the store."

"Was unable to find the type of jewelry I had come to the site for because our local Helzberg closed about 7 years ago. I love Helzberg's jewelry but can't go into a store location very easily anymore so in order to purchase something from Helzberg I have to do it on line. If I can't find the product I'm looking for on line then I have to purchase something else from a different jewelry store. I think you get really great quality for the prices at Helzberg, it's just a shame I have to go somewhere else for jewelry sometimes."

"I paid for an express shipping that said both items would make it by her birthday and then they arrived on the date that the standard shipping would arrive so I wasted my money and things arrived late anyways."

"Outstanding. I have always had wonderful results from Helzberg, both in store and online."

"Because of error on my part writing zipcode incorrectly caused delay of receiving merchandise"

"very good. getting the website to direct pickup versus delivery was not the easiest to figure about but everything else went smoothly"

"Low scores all around because of a horrible experience. Wrong package was sent to my home, luckily I wasn't home to sign so it got sent back to sender otherwise it would have cost me my time to send it back. On top of that my actual purchase was delayed by a week. I received no discount, and a half assed apology from the Andrea and her employees, who could barely say my name right."

"A diamond was missing this the second time this happening when I buy online from you guys"

"I paid extra to get early shipment of my order. It arrived a week late. When I inspected the product,the very small chain was tied in a knot.Hard to believe that it wasn't intentional."

"I did not like god long it took for the transaction to post to my account. One of the main reasons I went with Helzberg was that my bank, Bank of America was offering 10% back. It took roughly a week and a half for the transaction to post making miss out on the cash back deal."

"My lady loved the necklace, I couldn’t be happier with my experience with ordering it online."

"I paid for express shipping, did not receive all my order until a week later. A customer service rep was helpful via email, in locating my order and getting it to me faster. I did appreciate how nice the customer service was."

"3 products shipped different days arriving different days and one was nearly forgotten. One arrived 1 day past expected delivery date. Chain on pendant necklace seems flimsy and diamonds on pendant seem dull. Only saving grace was the free Nintendo system so thanks for that."

"Loved the site! I just happen to run into your site and I am glad I did.I added to my favorites. And I will revisit when ready to purchase.Thank you"

"I came in to have two rings sized. The people that work there were very kind and helpful."