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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-02-01

"These guys are great!!! Great Merchandise!! Highly recommended!! Competitive prices and lightning fast shipping!!! What more can you ask for!!!!

DJ GSwag
Staten Island, NY
"

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Verified
5/5

2013-01-30

"Very fast delivery, product exactly as described. Very good experience."

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Verified
5/5

2013-01-30

"We were searching online for DJ coffins and found this store;
they had a good selection and found what we were looking for that was within our budget. They had the photo of the item and to our pleasant surprise it looked much better than we had anticipated. Shipping was fast too as we received it in no time, they are very professional with very good communication.
"

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Verified
5/5

2013-01-30

"Shipped the same day I ordered, good subwoofer box at a very low price. Good Job!"

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Verified
5/5

2013-01-29

"Ordered kicker 4awg amp kit w/ 2 channel, 6 ft of blue 4awg kicker, and 4 ft grey 4awg kicker.
Every response was prompt and friendly.
Packaging was in a lightly padded envelope and the box for the amp kit box was damaged I assume from shipping.
Every useable item I got was in perfect condition and I received 5 ft of grey power wire, an extra foot btw.
I rate 5 stars, because wire isn't fragile and the light packaging was probably an effort to save material. I hope more fragile items are treated with more care, but I trust they would take the extra step in doing so.
I ordered on 1/22/13 and received my package 1/24/13.
thank you hi fi sound connection!
"

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Verified
5/5

2013-01-28

"my subwoofers work great,shipping was very fast items were packed very good and the price was great."

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Verified
5/5

2013-01-25

"I had a very pleasant experience dealing with Hi Fi. I received a great product great customer service and speedy shipping. I would be happy to do business with them again, and I would highly recommend them to anybody."

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Verified
1/5

2013-01-23

"This company is garbage, I ordered a sub box for my truck on Christmas Eve it is now Jan 22 2013 and I still dont have my box, what happend was I ordered the wrong box but then I realized it was the wrong one an hour later so I sent an email explaining my mistake and telling them wich one I need; what do these idiots do? they go ahead and send me the one I just canceled and say the one I requested is out of stock until mid January, so I send the wrong item back to them and tell them to give me a refund and they say they dont do refunds on boxes. Are you kidding me? You charge my card after I cancel the order and then send me the wrong item and I cant get a refund? This is a joke right? So im still waiting, this company is a rip off and they also; I call and call and call and I cant get anyone on the phone, you can wait on hold for an hour and not get anyone. By far the worst company Ive ever dealt with..."

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Verified
4/5

2013-01-19

"Very helpful customer service via email and received my package in a timely manner! Love the "make an offer" feature they make available on their website..."

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Verified
5/5

2013-01-17

"Ordered this for my husbands truck. He installed it and I listened to it with him. The sound is amazing, it give the station and the name of the song. This was an inexpensive radio with high dollar sounds and tech. It has a cassett and cd player along with the am/fm.
Super fast shipping and so easy to work with. Would HIGHLY recommend them to all my friends and family. AMAZING.
"

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Verified
5/5

2013-01-15

"I researched long and hard before I purchased from HiFi and saw some negative reviews which almost turned me away. I had a great experience with them and named my own price which was accepted. All products were delivered within days of purchase and all products were exactly what I ordered brand new out the box. Great service, great prices and I will definitely order from them again!!"

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Verified
1/5

2013-01-10

"Horrible, experience as well, I ordered a wiring harness and in dash kit on Jan 3rd, payment was confirmed and received two hrs later. After calling 3 times over 6 days and being told that ill have the tracking # by 5 pm I just received an email 1 1/2 ago with a tracking number stating it just shipped today. Same exact experience as the guy before me, supposedly in stock but takes 6 days to ship then another 3/4 to receive it. This company does not help with questions or problems, no help with problems what so ever but no problem with them taking ur money..... Never again will I buy something from them nor refer. So don't buy something from this company unless u plan on getting something 10 days after u pay for it!!!!"

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Verified
1/5

2013-01-08

"This is an awful organization. They are unscrupulous an deceptive. We ordered an auto stereo unit based on their ordering page; did not get what we ordered, and they refuse to accept returns, no matter how much evidence we present to them that they deceived us with their ordering page and also did not acknowledge the fact that we told them NOT to ship (prior to shipment), when we smelled a rat. Avoid this company at all costs.



"

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Verified
1/5

2013-01-03

"This is my second time ever writing a review, and the first one was also a bad review about this website, on the same order. After all of the shipping problems and lies they told me before, I got the completely wrong sub box. And now who knows how long it will take until I actually receive it. It's absolutely ridiculous. I placed this order December 26th, and i'm STILL having problems with it. Never trust this company with your money."

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Rep reply posted 2013-01-04
A rep from HiFi Sound Connection, hifisound, has responded:

“Hello,

We do greatly apologize for the delay, We had contacted you ever step of the way to inform you of this delay. Sadly our stock shipment was delayed while they had loaded our container onto the train. Which we were not informed about. They are confirmed en route to us and shipping out shortly.

We had offer you multiple switchout as well as store credit and discounts on future purchases as well as the option to cancel and be fully refunded. Shipping to your location is already a 2 day transit time, and could not bump that up faster.”


Verified
5/5

2012-12-29

"Well my equipment came fast and in good condition will use again"

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