"I ordered a stereo radio cd player from HiFi Sound Connection one day in the afternoon and received it the next morning. It was just what I ordered. Good job !!"
"fast shipping! the box fits great and saves a lot of room. quick easy install as well."
"Very satisfied with the service and quick delivery"
"HiFi Sound Connection is the real deal! I'm serious, all companies should be modeled after HIfi's excellence in service. I had to return a product, and their turn around time was two days. They were courteous and professional. I would recommend them with complete confidence, to anyone."
"Wow what a great experience! Havnt had service this fast in a long time. Only a couple hours from the time I ordered my item to a tracking number in my emails telling me the package is on its way. A+++++++++++"
"Quick Shipping Great Condition"
"Awesome group to do business with. Product arrived quickly with no shipping costs and it works great. "
"Great prices and services on quality products"
"Ray with sales was very rude when explaining how to shipping process works when using another address other than the one on the debit card. He wasn't very helpful with the process at all and some info that was provided was wrong. Had to call back multiple times to get a invoice sent to me Via email and left multiple messages before I finally got ahold of a live rep to be able to assist me. I would not recommend this company to my worst enemy ! Very poor service !"
"great products and great customer service they covered every angle to make sure i was getting what i wanted i highly recomend hifi sound for any and all of your car audio needs"
"I was extremely happy with my experience of ordering my car stereo! I got to give a bid on what I would like to pay so it saved me $5.00 and used that to pay for half of my shipping. That was really cool. I received my stereo in great packaging and have already installed it and am so pleased. My experience with HiFi Sound Connection was an A+ !!!"
"the item i purchased was exactly as described. i received great service..super fast shipping and live support when needed.."
"grear product , fast service ,AAA+++ .amp builder ron."
"This too started off as a bad review, but after I posted my first review I was swiftly contacted by James in their customer service department, who was extremely eager to help rectify my situation. After explaining what had happened, he tried to find me another replacement radio but since he could not locate another one (the car it went into is getting old) he refunded my entire order! He explained that this is what should've happened when I first contacted them about the defective radio, but apologized that it hadn't. I have to say I am pleased with my overall experience with this company and will try them again in the future."
"Very responsive - shipping was timely - arrived one day early"
A rep from HiFi Sound Connection, hifisound, has responded:
“Hello,
I am very sorry for the hassle you have experience on this particular order. This is quite a large amount and sometimes when the shipping address is not matched with the billing we do require some extra information. This is to prevent fraud and to protect our customers. As we can not ship to any address unless authorized.
I do however see your item was shipped within 12 hours and was delivered in a timely manner. Please let us know if there was any problems as you can ask to speak to a supervisor directly.
We are more than happy to help to make this right for you. Please give us a call up at 1-877-275-4434 and we will see what we can do!”