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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-04-16

"I am very impressed. Service/speed was fine. But what really impressed me was that these guys charged REAL SHIPPING COSTS(they actually even paid a little more than they charged me.) Item was exactly as described. In this online market where one typically must search fine print and make calculations to find the real cost of an item, their up-front approach is a refreshing relief from the norm. Thanks HighSpeed PC. I will tell my friends.
"

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Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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5/5

2003-04-08

"I see why they're rated a 10. This is probably the fastest service I've ever had anywhere. I ordered 11:00pm Sunday night, I got shipping confirmation the next morning. Keep up the good work!"

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5/5

2003-04-05

" Absolutely awesome speed in all areas of customer relations and service.. "

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Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Web site reliability
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5/5

2003-04-03

"Ordered an aluminum gamer case with some extra fans. My order was processed and shipped within a day. Scott was very helpful and answered all of my questions with the utmost speed and courtesy."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-24

"This company is so easy to deal with. They usually ship things the same day (or next day) and will _immediately_ e-mail you a tracking number. No guessing about where your stuff is. And if you ever need support, they respond quickly (usually within 24 hours) and are very friendly and helpful, unlike other support services. They also have the cheapest prices on Innovatek gear, I can't find any place cheaper."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-16

"Great service, I recieved my Innovatek H2O kit on
time and in excellant condition. The kit was a snap to set up, a 6 yr. old could do it. I have not had any leaks out of the gate and my cpu temps at load have dropped about 15 degree C. The
electronic flow sensor is fun to watch and is a
great replacement for a HSF fan speed detection.

silent67
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-07

"First time ordering from these folks. Heard about them from article in Maximum PC mag.
Check reseller ratings, .. looked good.
Ordered 3/5 received 3/7. Can't beat that !
Would order from them again.
"

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5/5

2003-02-27

"Ordered a XP Unlocking kit. Quick response on email and sent same day. Kit worked perfect first try. Will buy agian from them."

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5/5

2003-02-22

"I actually got changed less for shipping than it cost to send the pkg ... now that's cool!"

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Is committed to quality products and services
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Overall product shipping and delivery process

5/5

2003-02-16

"HighSpeed PC is without a doubt one of the best online companies I have had the pleasure of dealing with. Two hours after I placed the order it was already shipped out. I have no reservations about ordering from them again and would not hesitate to recommend them. "

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Pricing of products and services
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5/5

2003-02-07

"Highspeed PC is without a doubt one of the best online merchants IN THE WORLD. Thats right. I don't usually do this, but I have received such a high level of service from this company I simply had to. Not only will you get a prompt response to your emails, but you will get A REAL PERSON!! The products are top notch and of very high quality. My items arrived within 3 days as promised, and were all packed impeccably. You can trust this company! I simply can't say enough good things about HSPC. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-06

"I ordered an XP unlocking kit late last night and they're already shipping it today! I'd purchase from them again."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-29

"Extremely good people to deal with. Quick emails and shipping. Recommend to anyone. I will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
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Overall product shipping and delivery process

5/5

2003-01-28

"I find the company to be prompt, accurate and professional in their website dealings."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-24

"These guys are great. I went to the site to buy a frontX cpx multimedia port mod for my computer and after ordering it, I saw that they had the exact same thing on sale. The sale version was packaged in a "slightly damaged box". but the product was in perfect condition. Seeing the price difference, contacted a guy named Scott who told me he would send me the less expensive product. - There was no problem, and he was very polite. Response time was very quick and the product got here the same week I ordered it-they processed my order quickly and I am very pleased! would gladly do business with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability