"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"Product arrived quickly and in perfect condition.
Would order again from Hive."
"Easy to order, shipped on time and prompt delivery."
"They have an amazing collection to shop from!"
"wonderful product and affordable"
"super fast delivery, exactly what i ordered"
"My chairs were delivered in a week. Very speedy. No glitches and good email communication along the way."
" All products purchased of good quality"
“thank you very much .... we appreciate your business.”
"ordered six days ago -- not yet shipped.. no reply when I send email to cust serv"
“we apologize for any miscommunication. this order actually shipped within 24 hours of order receipt and the customer received his order the day after he left his review. the order was received in 7 total days, 5 business days, well within the target specified on the product page.”
"My order arrived much faster than I anticipated. Our lamps and shades were packed well."
"Quick and easy process. Love their product."
"I was charged for the full order, then received emails that my products were either backordered or should be shipped sometime soon. Part of my order was shipped and received, and I don't believe I wasn't notified of when it shipped, although I have been assured by Hive that I was and must not have seen it or it went to spam. I did send an email to Hive and they responded promptly with an update on the rest of my order, which is supposed to have, or be shipped any day (said early this week and its Tuesday, so could be today), and I will pay closer attention to email/spam for the ship notification. Absolutely wonderful product selection.
"
“always good to receive feedback from valued customers...... this order was the latest of several orders we received from this household and up until we received this feedback we had no idea there was any degree of dissatisfaction. we always encourage customers to engage us directly so we can better address their needs and concerns. we are looking forward to continuing to serve.”
"I received the item I ordered in perfect condition in a timely matter. Hive definitely delivered and I will order from them in the future."
"Very speedy and faster than expected delivery!"
"love hive! such beautiful stuff presented on such a nice site."
"Heller's pieces are solid."
A rep from Hive, hivemodern.com, has responded:
“thank you very much for the feedback.... we appreciate you as a customer.”