"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Difficult to find tennis sneakers in a wide width. Holabird Sports did a good job of delivering them. "
"Website was great and shipping was fast, wonderful experience!"
"Nice shoes, came quick, look better in
Person."
"Cool environmental friendly shrink packaging, not needing to waste a secondary box. Saves on shipping cost to give better deal on shoes "
"Excellent selection of tennis stuff"
"I have done business with Holabird for years. They are my go to supplier for athletic equipment. Their website is very user friendly, their selection is unparalleled, and 5heir prices competitive. I have never been disappointed. "
"Good selection of tennis shoes. I like the pair that I ordered. Shipping took awhile, considering I live in MD, but that is probably more a problem with the delivery service, than Holibird."
"Disappointing!!! The shoes don't fit. I even called and talked with someone live in the store to ensure they were true 4E width, she said that they were and they are not!!! I don't know where they got the shoes from but it's not New Balance. I should have bought from their New Balance's website. (Lesson learned) I will be returning the shoes. "
"This website has a good selection of high quality compression socks and a nice rewards dollar program."
"Shipping issue that was met with nice words from customer service and apology. I hope to have my over 100 dollar shoes 3 weeks after ordering. Customer service apparently thinks an apology was enough to account for this experience. I won’t be back and I will be telling others to stay away. Your “free shipping” should come with a caveat and you customer service agents, while nice, don’t really seem engaged in making happy customers as much as vase deflection. "
“I sincerely apologize for the poor shopping experience that you received with your last order. I don't want to make anymore excuses than you have already heard but to say that we are sorry and hope to make things right. Our Reputation Manager will be in contact with you soon to see how we can help better your poor shopping experience. We look froward to speaking with you soon! ”
"Shoes are great. Pricing was ok but shipping was very slow. They said within the week but it was pushed back several times. Goes to show you sometimes get what you pay for. Other sites had the same shoes that shipped free very quickly! If you have time it’s not a problem then!"
“We value your review as we work to better the customer shopping experience. We do offer faster shipping methods at a slight up-charge if you would like to receive it sooner. Since you selected our Super Saver free shipping method, it may have taken one to two business days longer to arrive. This is no excuse as the carrier should have given you a more accurate estimated time of arrival. We will work with them to correct this to prevent it from happening to you or other customers in the future. We hope that you are enjoying your purchase and hope to serve you again soon! ”
"I received a 18 dollar gift certificate after purchasing a rather expensive pair of Mizuno running shoes. (My fault I should have shopped around).Even with the gift certificate, I am having trouble finding anything of a good value. Do yourself a favor and shop around. At one time Holabird was a good store."
“We're sorry that you were dissatisfied with your recent purchase. We pride ourselves in delivering the best prices and service on the web. You can shop confidently knowing you are getting the best deal and will price match if an authorized dealer sells it cheaper than us. With this particular order, your shoes are full price everywhere online because it is a new shoe. Offering the $18 Holabird Certificate gives you incentive to enjoy a nice discount on a future pair. I would be more than happy to help you find a pair of shoes that fits your price range. Our website can filter products based on products and price. You can email me at Louie@holabirdsports.com if you have any further questions or concerns and I'll be happy to assist you! ”
"Couldn’t be happier with my new hydro belt. "
"My tennis shoes are perfect! Thank you!"
"Got tennis shoes for the wife-did not care for the style or the fit-easy return-got her new balance she loves-life is good!"
A rep from Holabird Sports, therealholabird, has responded:
“We're sorry that your shoes did not fit as expected. We only sell 100% authentic products directly sold from the manufacturer. If you feel like you were sent a pair of shoes that were defective, please email us at info@holabirdsports.com to request a return label at no charge to you. We appreciate your patience as we work to make things right. We look forward to hearing from you soon! ”