ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2019-04-01

Court Shoes

"Good company to deal with. Needed to exchange wrong size shoes and easily handled. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-01

Keeping informed

"The order was delayed but I was informed about it and updated with the shipping/arrival status. Supposed to receive it 4 April. Great customer support."


Verified
5/5

2019-03-29

Happy

"Great service and quality"


Verified
5/5

2019-03-29

Excellent service

"Quick and easy. I enjoyed my experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-28

Excellent experience

"Liked the shoes, working with customer service to exchange for different size, ease of return process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-27

Men Tennis shoe

"Ease to order a quality an item I like."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-27

Easy Breezy Shoes

"Holabird Sports has everything for the sports minded person.
I order my shoes through them as they are shipped timely
and the fit is perfect. Holabird Sports sends me specials on a
regular basis. Who wouldn't mind paying half price on a
special? Their prices beat the outlets. I have ordered from them
for the past five years with nothing but praise for their customer
service.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2019-03-27

holabird

"Shoes were not was ordered. Descript and pics were not proper."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-03-28
A rep from Holabird Sports, therealholabird, has responded:

“We're sorry if we sent you a pair of shoes that were not as listed. Can you please email our Reputation Manager at Louie@holabirdsports.com a picture of the shoes you received so we can further look in to this mistake? We look forward to hearing from you and taking care of this right away so you can enjoy start enjoying your shoes. ”


Verified
5/5

2019-03-27

"Wonderful experience!!!
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-03-26

Well Done!!

"Second pair of NB 806. Great shoe and greater company to deal with!

HOLABIRD IS THE BEST!!!

TGM
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2019-03-25

Why did their website allow me to order something they didn`t have in stock ?

"I ordered a pair of shoes from Holabird. Two days later I received a call saying the shoes are not in stock and it would be 10 business days before they will receive them. I still have not received the shoes yet, of course I was charged for them instantly. This is bull **** !!!!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-03-26
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely appolgoize for the poor shopping experience that you are experiencing with this order. At the time your order was placed your shoes showed up as available. Unfortunately with items in high demand, inventory can be tough to be 100% accurate that it will be available to ship that day. That's why we called you right away to update you with this delayed status so you can choose to wait for it to be restocked or cancel your order. Your credit card is not charged but put on a temporary hold until we actually ship your order out. Our management team will be in contact with you soon to update you with the status of you order. We look forward to taking care of this for you right away so you can enjoy your new shoes right away! ”


Verified
5/5

2019-03-25

AWESOME

"Great never better Shipped very quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-03-25

First time customer with Holabird Sports!

"The order was processed quickly, received in 3-4 days. I run an average of 30-40 miles weekly, will see how the shoes hold up. So far, so good, great fit!"


Verified
5/5

2019-03-24

Great company for a tennis player

"Easy to use website, great variety of products and prices, good customer service including returns when necessary. Long time customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-23

The staff was super helpful - thank you !!!

"The staff was super helpful - they educate us and help with the shoe size - "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges