"Item was priced well below competition and had free shipping. It arrived undamaged 13 days later. Very satisfied with this purchase."

"I am very staisfied with our experience/purchase from Homeclick. I was unable to find the sink anywhere else at such a great price. The original sink arrived damaged from the factory.I took pictures of it and sent them to Aimee Malave who arranged for a replacement sink to be sent. I just received it from the shipper and it is in perfect condition. We did have some "bumps" in the process of the return. After contacting Amy about the need for the return, she was ill and out of the office for a couple of days. This delayed the status on our order and we were left in the lurch...having to call back several times to try to "pull" information from your offices. I'm not blaming Aimee...she treated us great...but in her absence the other customer service agents could not really give us a status on what was happening with our order so we spent several anxious days waiting to find out what was happening. If you don't have some sort of information "push" system in place I would recommend that. I had even gotten to the place where I called my credit card company to flag the order until I received the product. The order and receipt process is now complete and I am satisfied with the outcome. I intend to use Homeclick again for any large purchases I may have.

Thank You,

Rex Schlagenhauf"

"I give this internet seller five stars!! The reason - they performed exactly as they promised. Frankly I was surprised. The item was priced lower than any other source, then they paid for shipping! I saved a total of $535 when compared to a local supplier. I would purchase from them again and will recommend them to my friends without hesitation."

"I was very pleased with the HomeClick.com's pricing, ease of ordering, quick confirmation, status updates, and on-time delivery. We are very pleased with our order and appreciate the quality and service we received."

"Ordered two light fixtures. Arrived with all the oak trim on the edges broken and one of the metal sides had come off. Working with HomeClick to resolve this issue. To date they have responded in a positive manner to get this corrected. "

"Received shipment on April 9 although it was scheduled to ship 3/19/10. I ended up making 2 calls to find out why the delay."

"Order was delayed and HomeClick notified me via e-mail within a few hours of ordering that the item would ship on or before March 26. It shipped on March 26. Pricing was less than half that being charged by retail stores. Couldn't ask for better service. Very pleased."

"I ordered from Homeclick because of the price. The entire process was "smooth", no gliches. The item arrived actually arrived a couple of days early. I haven't opened it yet (need to transport it to another location), but the box was in good shape. I will use Homeclick again."

"Our kitchen faucet arrived when promised and in good condition. When I had called them to ask questions before ordering, the person who answered was very polite and informative. I'm happy."

"Excellent service, communication and transaction!"

"Product damaged.......Called 3 times...Emailed 4 times for a return authorization..No replies. I should have checked this place with all the negative reviews "before" I ordered. Real hassle. "

"I just bought an outdoor wall sconce "Augusta 3 - Light Wall Lantern P5912-80" and it arrived with a broken glass.

Okay things happen, no problem. I had my wife call their customer "disservice" number to let them know. She never received a call back.

That evening I had an e-mail, stating that they received the complaint and were now looking into whether the glass could be replaced by the manufacturer or not, and that they would let me know. Well, finally 6 days later I was told that they were sending a new glass replacement for me to install. I was also instructed not to e-mail them regarding this for at least 4-5 days.

After 8 days of waiting I replied back wondering where the replacement glass was and received no reply. The next day the glass showed up, but still no acknowledgement to my follow-up e-mail.

A good business would have issued an RMA number and had another unit on the way as soon as UPS posted the pickup of the broken unit.

Incidentally, they will not post a review from you if it is critical in nature.
"

"Was kept nicely informed regarding shipment status. Product arrived when promised and in fine shape. It took one month, however, from order date to the promised delivery, and under some circumstances this would not be acceptable to the person ordering. I was able to wait, however."

"The overall experience with HomeClick was relatively positive. Their website was difficult in that the shopping cart was hard to use. It did seem that 6 weeks was a bit excessive to get an order to us. Even then promised delivery dates were not met. The worst part consisted of there being a bathtub delivered that was not ordered. It caused us to have to take the time and to go thru the inconvenience of returning it."

"Recommended by a good friend for Toto toilets. Fast processing,excellent packing.Didn't get around to unpacking and installing for about 5 weeks.Everything was OK and product was as ordered. Ordering from Homeclick was a positive experience and I would do it again. Greg"