"My first purchase with HCC was a huge endeavor. Upon retirement and purchasing a home up north and buying all new furniture and decorations was scary. It all went like
clock work once the whole house was painted I started to shop on HCC on recommendation of a family member. Room by room I ordered furniture, rugs, pictures and decorations. I was pleased by the packaging as items arrived. I did receive one picture damaged and the item was quickly reordered and shipped.
Some of the furniture was delivered with white glove delivery which was a real treat. I know in shopping around at furniture stores while the house was being painted I could not have filled my house on the budget. HCC made that possible! I would definitely recommend HCC just do your homework!
Thanks for making my dream come true!"
"My order was ready for delivery well before the original time estimate. The delivery team was very professional, on time, and just overall top notch.
Good quality furniture. I'll order from this company again.
"
"We order a Hillsdale dining set from HCC Furniture. They had the best price for the dining set we were looking for. Our order was delivered within the week that we ordered it. Unfortunately, Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy.. We contacted HCC Furniture's customer service department about our problem. Debbie, in customer service, was very understanding and apologetic that we had a missing part. She contacted Hillsdale Furniture right away and within a week we had all the nuts and bolts.., shipped to us from the factory.
We are so glad we purchased from HCC Furniture. Our purchase was shipped quickly and our problem was handled above and beyond our expectations.
Four thumbs up to HCC Furniture !
Fauna & John"
"After reviewing several other furniture stores locally we could not find the quality and the price until one of these stores referred us to you. That is when we decided to check out your store online. And ou got everything to us in less than a week compared to several months. Wow ,easy to use we ordered the complete Magnolia manor set.
We give you 5 stars for service process! Thank you!"
"I received an amazing piece of furniture that completes my kitchen beautifully. The communication with HCC was fabulous. The kitchen Island in cherry and buttermilk looks amazing. It's a heavy piece. The item was delivered by two kind gentlemen who lifted, brought inside up steps, and assembled to my liking in the exact space that I had marked and measured.
They were kind to remove all debris and trash as well. I received an excellent product at a price that my local retailer just could not match.
Plus the white glove delivery was a big bonus! I am sure to order from HCC again when I start to renovate a new room!"
"We originally ordered furniture with another company and found it $1200 cheaper at HCC. I was skeptical at first but after reading other reviews I decided to order with HCC. The customer service was excellent and they have kept us informed throughout the process. We ordered a sofa, love seat, headboard and bench. We received the headboard within a couple of days and the sofa and love seat arrived within 2 weeks. The bench is on back order but they have been great at communicating when the bench will be available for delivery. The delivery company was awesome, the two gentlemen had their hands full with the weight of the furniture
and the tight squeeze through the door but got it in our house with no damage. I was super impressed with how the furniture was protected, it was wrapped in moving blankets to eliminate any possible damage. The movers also made sure that all of the recliner motors were hooked up and working before they left. Definitely earned the 5 stars. "
"I found these beautiful accent chairs at HCC. I could not be more pleased. They are sturdy and beautiful. Ordering was a breeze. They were delivered fast and were packaged well to prevent any damage. I will definitely order from HCC again.
I worked with Julia in their customer service department when ordering. Extremely helpful. A++
"
"I ordered my bed on October 22, 2017, on November 1st I called to Find out where it is, they gave me a shipping company and tracking number. I called the shipping company they said they are not able to find the shipment. Next day I call HomeCinemaCenter, the guy is very rude and tells me we sent you email contact the shipping company and hangs up. I call the shipping number with the new tracking number, the shipper lets me that that it will be there November 9th 2017. I asked why she said well the order was places November 1 2017. I am having wedding on November 12 2017 in California and my faience is in Texas and wont be there on the 9th do to wedding. I tried to call homeCinemaCenter again and they ignore all my calls. So much for seven day delivery. The shipping company said there will be extra charges to hold shipment. Still no Nothing from the company not even an apology or admitting they made a mistake."
"Went to a store first looking for a chair, felt like I was dealing with a car salesman. I looked on line and found it $300 cheaper with white glove delivery included. Love the chair, but love the deal and service I got dealing with HCC more."
"I ordered several dining room chairs and I'm very satisfied. I love the detail of the nail heads and the fabric.
When I put them together they were very sturdy and had a nice soft feel when I sat in them. They were not hard like others I had tried. I am very happy with my purchase and plan on ordering more. When they arrived they were very well packaged. Thanks"
"Customer service was excellent. After I ordered, I was regularly kept informed of progress of my order and the table is great!
Everything was perfect and I'm looking forward to my next purchase!"
"I am new to online shopping for furniture and was a little apprehensive as to quality and service expectations. I have been pleasantly surprised with both.
The packaging and delivery of items has been excellent. Nothing has been damaged or not as advertised. I am a believer and a very satisfied customer.. Thank you"
"This was my first attempt at ordering furniture online & HCC Furniture exceeded my expectations. Great customer service & keeping me informed. My bistro dining set was beautiful & delivered promptly. The description of the set was exactly what was displayed on the HCC website. No disappointments here! Will use HCC again for sure."
"I've purchased a few items from HCC and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices. The best thing is that the quality matches the price points! The descriptions of the items are extremely accurate as well."
"Recently we ordered two bedroom sets, a tufted king headboard, kitchen bar stools and table set, and a 5x7 rug. We had a difficult time finding anything we liked locally. You can beat shopping online with the huge selection and avoiding the sales people. Everything was delivered in perfect shape, very quickly, and we are extremely happy with all of the items we picked out!"