"Good service.
Delivered ahead of time.

NICE"

"I was lead to believe I needed the Moen S1300 for any body spray installation. This is not the case with the Moen A501 series spray heads. This is more due to lack of information by Moen more than anybody else. I submitted a ticket via the RMA page and they want to hit me up for a 25% restocking charge plus a chargeback for the "free" shipping. HomePerfect phoned me today and waived the restocking fee. They were very nice and will improve their website to indicate what is and what is not required to go with certain items. I agreed to revise my review to include the resolution to this issue."

"I purchased a Takagi Tankless Water Heater. Home Perfect had by far the best price anywhere. The shipping was prompt, and the item was packed to insure no unexpected damage would occur. It's installed and working beautifully!"

"Thank you for the wonderful service we received from your company and a Sales Advisor named Elizabeth (ext 114).
First of all I dread ordering on the phone because I'm hard of hearing and most sales people talk a mile-a-minute and I have to keep asking them to repeat themselves, etc. But Elizabeth was different; she spoke clearly and distinctly and I only asked her to repeat something once - thought I heard her say 'Q' instead of '2'. So I was grateful for her patience and clarity in speaking to me.
The call was Wednesday at 8AM CST. We had our basement flooded a few days before. So we had no hot water nor heat. I asked Elizabeth if the Takagi TK4 water heater would be delivered on Friday so we could install it on the weekend. She doubted that it would arrive that early, BUT IT DID arrive 8:30 AM Friday! And we had hot water Saturday night. Thank you very much from the Duncan Family: Ian, Joann, Douglas and Dawn Duncan
"

"this company is what it is"

"I ordered a fan switch on 2/12/2013 and was quickly informed that it was out of stock and would have to ship from the manufacturer, which was perfectly acceptable. On 3/15/2013 I received notice of shipment and the item arrived a few days later. Unfortunately the item I received did not match the item pictured on the Home Perfect website and thus will not work for my installation. On 3/19/2013 I requested a return authorization and received an email back that it would be 48-72 hours before I would receive a response, again perfectly acceptable. As of today 4/24/2013, no response has been received, which is not acceptable."

"Unfortunately after ordering my Blanco 440184 sink, I had my carpenter come in to look at the project and he told me that I would not be able to put that sink in without a lot of damage to my exsisting wall. I called HomePerfect and they were extremely helpful and understanding of my predicament..so when the FedEx delivery arrived at my home today, I refused the sink before placing my call to HomePerfect...I feel that the customer service was very helpful for me...."

"Everything received as expected. great quality. easy to install. Thanks!!"

"Alex Teller helped us a great deal in getting the correct Blanco faucet and side spray after a prior attempt to purchase one on Ebay proved disastrous. Alex was courteous, informed and prompt. The correct item arrived last night 4/18. It appears to be in good condition and just what we asked for."

"Had to make some quick last minute repairs around the house. Didn't know what I was doing or what brands to look for, but after speaking to Home Perfect sales rep Nico I was able to find all the items I needed at really affordable prices. Saved me a good amount without sacraficing quality. Very satisfied with my purchases; I'd definitely use their services again."

"Home Perfect is my "go-to" source for all my kitchen, bath and plumbing needs. 9 times out of 10, if I find an item priced lower somewhere else, they will match it. They send everything out quickly and I've never been charged for shipping. Plus, their customer service is outstanding! I'm in the process of remodeling 3 separate homes and almost all of the kitchen and bath products are from Home Perfect! I wouldn't go anywhere else!!"

"I ordered the Blanco Diamond Biscotti double sink. It is made of composite granite. I love it! I love the color, the feel of the composite granite and the depth of the sinks. I did my order by phone because I had several questions. The person I talked with was knowledgeable and very patient. I received the sink in less than a week. The speed of delivery and packaging were excellent. This sink is wonderful quality and the price was the best I could find. I will definitely go to the Home Perfect website when I have any similar needs. Thank You Home Perfect!"

"I was hesitant to order from Home Perfect because of some negative reviews from past customers. But I took a chance and ordered an inexpensive kitchen faucet to test their company. My order was filled and shipped wthin two days. My faucet is still in transit because of slow Fedex/USmail; however, it's scheduled for delivery by the 11th day. We live in California.
Since Home Perfect handled my initial order very well, I ordered an expensive kitchen faucet, and it came 7 days after I placed the order. This faucet was delivered by Fedex Ground,much faster.
Home Perfect had the lowest prices of online dealers that I searched. "

"Terrible experience actually. Buyer be aware that in case you decide to return the product, they charge an outrageous 25% restocking fee. In my case it turned out to be 25% of a $120. Don't buy from them unless you are 100% sure you are going to like it, otherwise you will end up losing money.

I will never shop with them again just for the reason of the restocking fee."

"Flawless transaction! The prices were better than any I found on the web for the items I purchased. I received the merchnadise within a few days. Absolutely not one complaint!"