"Nightmare! Stay Away! Worst customer service ever! Just pray you get what you ordered, because they are slow and imcompetent. I sent two items for return, i called asking about my return they said its pending authorization. Now instead of a refund they are sending the items back to me. Great! Thanks alot!!"
"Order was filled correctly and on time, but I was charged a 'low order fee', which was not explained, and I did not know about until I went to check out. The web site should have been clearer on this issue."
"I still have not receved all my items."
"slow to respond, taking for ever to deliver. ordered on the 21st of feb they did not even put order in for pickup until the 28th of feb. now is setting in wa facility stalled on march 1. Then charged something called low order fee with out any warning."
"Delivered as promised! Will do future business."
"My experience was very satisfying, complete and easy to use as far as the product pages. Delivery was also met in a reasonable amount of time.
Thank you,
J.M"
"quick shipping. just what i needed"
"Order hasn't been shipped yet!!!"
"Everything arrived on schedule, as ordered. Thanks so much. "
"Heater works great. Plants are now thriving in the cold weather."
"Outrageous shipping costs were a deterrent to ordering more merchandise, and penalized $5 for it."
"I was charged a $5 fee because my order was small. This was my last purchase until you change that policy."
"Very prompt service with what I believe to be the best price on the products I purchased,,,a very pleased customer who say to all "check these peoples and product out before you buy elsewhere.:-)"
"No problems with Horticulture Source."
"Great service and fast shipping!
Parts were carefully packaged and arrived intact, very important for fragile light bulbs.
Shipping charges were great, just be aware that UPS charges a lot of import duties on top of the shipping already charged. No fault of Horticulture Source!"