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Verified
5/5

2013-12-20

"Best price, helpful on the phone, and product arrived quicker than I thought- well packed."


Verified
1/5

2013-12-16

"This is my first experience dealing with Horticulture Source and I will not be ordering from them again. I needed a specific item for a customer at our shop. I found the item pictured on the Horticulture Source website. I received the item promptly only to open it up and discover they had shipped a different item than what was pictured. I called the customer service number but was told that there was no one available to take my call and that I had to email them. I asked if I could get a return phone call but was told that they only communicated through emails. Something that could have been resolved from a 5 minute phone call now stretches out over days of emails being sent back and forth. I was even asked to send a picture of the incorrect item I received. I was finally told that the item I received was the newer version of what I ordered and that the photo on their website was the older version. Since the newer product would not fit in my customer's space, I had to return it for a refund. I was only refunded the price of the product (not the small order fee or postage) because they said they can't be responsible for the wrong pictures being on their website because the manufacturers change them frequently. I don't see why I should be responsible for that either but I guess I am out the $13.22 and my return postage which, by the way, only cost $8.16. Not impressed."

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Verified
5/5

2013-12-12

"You guys and gals have gone above and beyond for me. You have great prices, match prices, wow what can I say. Quality products, great price, great service, got her fast as well. I will only order online from you now and will be spreading the word. I will be ordering again after xmas cause if your service.
Thanks again,
Kevin
"


Verified
5/5

2013-12-11

"My order was here way faster than I thought it would be and the packaging was perfect "


Verified
5/5

2013-12-11

"I've ordered from horticulture source several times, never been disappointed. "


Verified
5/5

2013-12-11

"they delivered it quickly and was well packed"


Verified
5/5

2013-12-07

"I have ordered three times from this seller and I have been impressed with the service that I have received each time. Fast service and shipping. Products arrived in excellent shape. "


Verified
5/5

2013-11-25

"great stuff and awesome prices"

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Verified
5/5

2013-11-14

"I ordered my stuff, it showed up quite quickly, no problems."


Verified
5/5

2013-11-13

"Personnel was prompt and responsive to questions when there were questions about products and shipping and tracking. The three grow lights arrived on the day scheduled, extremely well packed, easily unpacked, hung on PVC frames built for them, turned on -- et voila! Couldn't be better. Many thanks!"


Verified
5/5

2013-11-10

"I liked the fast shipping and good prices"


Verified
4/5

2013-11-03

"Would have liked to have a invoice or packing slip in with the shipment. I had to turn it in to work.
"


Verified
1/5

2013-11-02

"Just made a purchase at Horticulture Source and after i had checked out, they had added a $4.06 low fee order on a $58.08 purchase. Sneaky tactics that mislead their customers! Never heard of such a thing!"

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Verified
2/5

2013-10-02

"After my order was done and confirmed by Horticulture Source at 23 Sept. I got email that 1 pint bottles now out of stock and I can cancel order or wait untill 14 of October (which means 3 week waiting). I think that company can work on their site and add option "out of stock" as many internet shops do. In this case customers will get what they expect. "


Verified
5/5

2013-09-24

"Great price, fast delivery, keep up the good work"