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Verified
5/5

2014-02-07

"The order was here in 2 days regular shipping and no damages great customers Service ("


Verified
2/5

2014-02-04

"SOLICITE ME ENVIARAN 1 1/4" GR0MMET Y ME ENVIARON 1 1/2" NO REGRESE LA MECANCIA PORQUE EL COSTO DEL REGRESO Y TRAMITES ME CUESTAN MAS QUE QL VALOR DE LO QUE ME ENVIARON. "


Verified
1/5

2014-02-03

"I looked at the website to see if they carried the item I was interested in. They showed they carried it. So I was planning on ordering 2 of them. I decided to call to actually talk to someone and verify that they had 2 of them in stock before I placed the orderorder. The person told me they did have them in stock, ready to ship out. So I ordered 2 of them, thinking everything was fine. Several days went by and no email regarding shipping info was sent to me. So I logged onto the site to see what was going on with my order. I discovered that this company didn't have my items in stock. No email was even sent to me about this. So I canceled my order. This company has horrible communication with it's customers and with the phone dispatchers to the warehouse. I cannot imagine ordering from them again. Bad customer service! "

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Verified
5/5

2014-02-01

"Just what I was looking for...."


Verified
1/5

2014-01-31

"Very disappointed. Still have not received the product as of 1/31/2014. I ordered a small package being my first time and since I live in Montclair, CA. 91763, I thought it would ship out of Ontario, CA. since I'm only a ten minute drive from there. Well it has not come If it takes this long for every order then I'm going to have to order from another distributor.

Thank you for your time, STILL WAITING 1/31/2014 time: 11:49am
"


Verified
1/5

2014-01-28

"They didn't charge me the right amount on the shipping. So right before they ship it they ask for $23.99 more for shipping when I already paid $15 and some change the first time for the shipping. (GET YOUR SHIPPING TOGETHER). They did return my money the next day thats why they get one star...."


Verified
5/5

2014-01-26

"Works great very bright came double packaged so there was no damage. Big plus you can daisy chain multiple lights "


Verified
5/5

2014-01-23

"Delivered quickly and safely. No complaints!"


Verified
5/5

2014-01-22

"The delivery, packing and product were all perfect."


Verified
5/5

2014-01-16

"We ordered on Sunday evening and had the product in hand by Wednesday. Have actually recommended highly to others due to the quick order processing and very fast delivery."


Verified
1/5

2014-01-15

"I recommend you stay away from Horticulture Source (Actually Usisu China Co.), and I will not order from them again due to poor customer service and incorrect info on website. I ordered numerous bulbs from them and the website showed items were in-stock only to find out several days later later HALF of my order would be delayed up to one month. THREE WEEKS LATER I get a partial refund for my order saying they are not going to carry this item anymore- AFTER missing sales due to their lack of communication-POOR customer service! THEN, After not sending half of my order they refused to refund half of the shipping charges!! DO NOT USE THIS COMPANY! Check the internet for reviews, and their BBB rating (NOT an A!), and you will see why! Buy elsewhere and save yourself a headache!"

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Verified
5/5

2014-01-06

"Product delivered super fast and works great, 10+"


Verified
4/5

2014-01-05

"They have very fast shipping."


Verified
4/5

2014-01-02

"This site has great prices on pretty much all of their products. They price matched for me as well. I would have liked to have price matched over the phone, but I had to email in order to do so (I did not want to order and have the money refunded, so i had it matched before the order was placed). I was told what I needed to do in order to price match and pay without having to be refunded, and was also told that I would receive tracking by doing their method. I did so and within 36 hours still no tracking. When I emailed to make the order, it took less than 12 hours for a response, but when I emailed to find out about tracking, I didnt hear anything back until after I had received the package. I am big on communication, and also big on people being held to their word. Luckily the product arrived extremely fast, and it made up for the lack of communication. I would still rather save money any day of the week, so my very minor complaint will definitely not keep me from purchasing with this company again. I would recommend this company to a friend for sure. "

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Verified
5/5

2013-12-31

"Item purchased arrived quickly neatly packed. It was a pleasure. "