"The order arrive much faster than I imagined!"

"Merchandise purchased was delivered in a timely manner. I just applied it so we shall see how it works "

"The shipping here is not the greatest. My order did not arrive super quick and shipping was very expensive!! Make sure that you read the shipping policy before buying because they are outrageous! One of the things in my order was not exactly what I wanted. I would like to return that single item, but after paying return shipping and a minimum 25% restocking fee, it would hardly be worth the time and effort. I hate to recommend a multinational conglomerate, but if I could do it again I would bought from amazon. If you're going to buy something here, make sure you will not have to return it"

"They appear to have a great selection but it is hard for the customer to understand how shipping charges are calculated (I guess if products ordered come from multiple points of origin, you need to rethink your order), also no warning Re low order charges, which I incurred because I pulled two hydrofarm seed grow kits due to shipping charges. Again, great selection but I wound up buying the hydrofarm products on Amazon w free shipping. I had already received them when I finally received a notice from HorticultureSupply that my items had shipped. "

"THE BEST PLACE FOR GARDENING SUPPLIES THAT IVE FOUND! THEY GOT FREE SHIPPING AND ITEMS I HAVENT BEEN ABLE TO FIND ANYWHERE ELSE! PLUS LOW PRICES! NEVER HAD ANY ISSUES. CUSTOMER FOR LIFE!"

"WARNING: DO NOT BUY HERE.

This was the first time ordering from this company and will be the last. Many of the low priced items DO NOT EXIST ON THE WEBSITE. YOU WILL FIND THIS OUT AFTER PLACING YOUR ORDER. You will receive an email with your tracking number. You will then receive an email stating, "We just learned that we are no longer selling Dr. Earth items: 739445 704950 717080. Refund for these items plus any freight savings will follow once we receive the final totals from accounting." The catch is that these items were the heaviest items in the shipment and they were also marked as "free shipping". SO THERE IS NO TRUE REBATE, YOUR SHIPMENT COST THE SAME, BUT FOR A LOT LESS WEIGHT. You will get your money back, but your shipping costs will be the SAME. So your actual cost when you ship will be greatly increased. Bait and Switch at it's finest. "

"The order arrived on time and I was updated regularly by the staff. I'll definitely be ordering again from them soon."

"I still have not received the item at this time. I am not happy. I ordered it on the 7th of April and am still waiting even with it being sent priority mail it should have been here by now."

"Horticulturesource.com is the best! Tons of gardening products at low prices! Fast shipping... A+"

"Still did not receive order"

"I didn't break, and got here fast."

"Website has too much jumbled information. Parts are scattered, example: search "humidor" then "Humidome" youll get differ search results for both. These should ALL be under 1 category, and save us the nightmare searching/ parts matching.

Also you sell parts of whole complete sets, which you ALSO have to search and match the right parts, more errors for the user and frustration. Website should be revamped (it hasn't in least 5 years i know of). The orders come from different locations, meaning my orders couldn't be bundled. And it cost me a MINT to have 7 plastic buckets/planters shipped to me.

Will return ASAP, not happy with your site or service. Also had an order made by 1 of your "reps." ( Who i called 4x to help with finding parts) Which they fouled and ordered me the wrong parts totally. Some couldnt even compose my order over the phone, i dont know why.

VERY UNHAPPY and frustrated. A shame because your site has some very nice stuff. 8("

"Thank you so much.
Zach in particular really went the extra mile & his quick/precise action saved me from certain disaster.
Very helpful, convenient, fast & accurate!
I will be a return customer.
"

"Terrible Customer service- Never will do business again with these automatons.
Billed me for items no longer in stock, then only refunded the cost of the items, but not the shipping associated with the transaction, claiming other items had used up the shipping costs:
"Unfortunately the shipping charges for the other items consumed all shipping funds so we were unable to refund any additional shipping charges. Please place a new order for the items you wish to order. "
Then, they wanted me to pay new shipping charges for replacement items.
Nah!
"

"Prompt processing and shipping, received my items in three days!"