"My order with Impact was great. I was looking for a "hard to find" part. Shannon went to the warehouse and confirmed inventory for me before we processed the order. Received by 8a the next day."

"I recently placed an order with Impact Computers through their sales associate, Shannon Gartner. Shannon was very helpful and truly a pleasure to work with. They will be at the top of my list when future requirements arise. "

"Letting you know that I called your company with an order I couldn't fill from our regular supplier. Talked to Shannon Gartner and she took good care of me. Thanks Shannon for your help!!!
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"Had an international Order, was sent the same day, perfectly packaged & the part matched exactly the description.

The service on the website is also excellent, as when looking for a spare-part the search-function not only shows the spare-part itself but also the parts that are connected to it in the computer.

Last but not least the range of parts available I find just amazing. In my extensive research this company was the only one that had actually all generations of motherboards for my machine ever build.
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"Needed a spare part for a laptop so I was referred to Impact by the original manufacturer. Called them up and in less than 5 minutes my part was on its way.

The real bonus was talking to a person who was obviously well trained, sharp, to the point and didn't noodle around with anything I didn't care about. That's service I want. Fast, accurate and lets get on with life. "

"It was a pleasant experience to order from Impact Computers. The part was a "harder to find" one, but they had it in stock and the shipping was lightning fast while reasonable priced.

Great service! Thanks!"

"Very impressed with the excellent service.
Your representative, Shannon Gartner, responded rapidly to all my emails.
Absolutely no problems"

"Sales rep Shannon Gartner went above and beyond to make sure my order went through from start to finsih...from placing the order to making sure I had the invoices I needed."

"Ordered a part and said online the availability was 3-5 days, I called after two weeks. The order still hadn't been shipped, in fact they had to order themselves and it still hadn't been shipped to them. I requested that they overnight to me and they failed to do so. I supposedly will receive it in a week, I am still waiting. "

"I ordered a replacement phone system power unit from Impact Computers. The manufacturer's OEM product and part number was displayed on the order screen and the order confirmation, but Impact shipped a completely different product. I returned the unit at my expense since it did not work with my phone system- they did not offer return shipping even though it was their mistake. Now they want to charge a restocking fee of $15 AND not credit the original shipping costs. After the fact, I looked at their ratings and see that this is a recurring problem. I would not order anything from them again "

"Placed an order for a HP part and it was the wrong part and they did not carry, and did not tell me, they did not carry it. Waited a week and called them and they said "O ya we don't have that part!" Waited another week for them to issue an RA for the product and it never came, and then I called back and they said for me to pay for the return delivery to them. They would not refund my shipping for overnight service even though it came in 2 days, not overnight. I will NEVER use them again and there are better pricing out there. "

"I work at an IT Company in Calgary Canada. I had some questions for someone on your Sales Team and was lucky enough to be put through to Shannon Gartner. I think by the time I had her on the phone she only had about ten minutes left in her shift which I often find can be a cause of many Sales people giving out attitude because they want to go home. Shannon was really cheery, friendly, very helpful and quick at getting the answers I needed. She followed up with me the next day which I also found to be really professional. I will definitely call Shannon again if I need any futher help in the future! "

"We have used Impact for several years now as a supplier of parts for our computer repair business. They may be a bit more expensive that the bottom priced sites but you always get the right part, the shipping is consistent so you know when you will get it, and when there is a problem the customer service is very helpful. Highly recommended!"

"The company was right on top of two returns I had to make. Nobody was at fault. They shipped what i ordered. The problem was that I ordered based on model and I should have ordered based on the part number.
Melissa Maresco was very kind and helpfull. you should give this girl a raise. Great employee."

"Dealing with two 6900 Series HP Deskjet Printers. Lent my 6940 Power Supply to my husband for his 6988, thus no power to my printer/laptop combo. Have tried for weeks to get HP to give me the correct info for purchase of replacement Power Supply w. cord. Finally, Andrea at HP gave me a list of suppliers who might be able to furnish what I needed. Tried to choose the one closest to me...and did with Impact Computers & Electronics. Website was great...start with product you want, made by HP, took me right down to my model printer and gave me 3 choices of items. The 3rd was what I needed. It got here within 2 business days and is just what I needed. Phoned to give positive feedback to Melissa. This company will be contacted whenever I need computer replacement parts. I think they'll have exactly what I need! Thank you!"