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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
5/5

2024-08-30

Rug

"Lovely rug and excellent delivery "


Verified
5/5

2024-08-28

excellent

"great service from start to finish. rug exactly as photo"

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Verified
5/5

2024-08-28

grey rugs

"Such a great choice and very good prices"

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Verified
5/5

2024-08-27

Delivery

"Quite fast delivery considering came from USA
Kept well informed of progress and prompt delivery in date quoted
Very courteous delivery driver

Cannot believe free postage considering air freighted to uk via ireland
"

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Verified
4/5

2024-08-24

Almost perfect.

"While the size, pattern and price were all great, the one thing that isn't made clear is that shipping is from the USA and not from the UK. And while this is stated at checkout regarding included taxes and duties, it needs to be stated upfront at the point of sale from the beginning. Just a minor thing and it won't stop me recommending you to other shoppers. Just waiting on my new rug now."

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Verified
4/5

2024-08-24

Good service

"A good product as described. Efficient communication and item delivery."


Verified
5/5

2024-08-23

Thank you from the UK

"I was a bit doubtful as to whether to order from rugs.co.uk as I knew the delivery was from the USA. However, I ordered on the Monday and it was with me by the Friday morning. It’s exactly the right size and of good quality. I’m very pleased with my purchase!"

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Verified
5/5

2024-08-23

I did hesitate ....But

"I did hesitate before i made my purchase mainly because i learned from reding feedback that the rugs come from US not UK.
However there was lots of good feedback from UK customers so i gave it a go, paying buy PayPal just in case the was any problems.
I ordered Monday 19th September and to my absolute surprise the rug was delivered today Friday 23rd September.
That is really fantastic ...that is superfast delivery.
Thanks Very Much ****
"

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Verified
5/5

2024-08-23

Great rug

"Great rug and good communication"

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Verified
4/5

2024-08-22

New rug

"Easy to use website. Lots of choice and different shapes "


Verified
4/5

2021-02-03

Not good delivery

"Terrible confusion with delivery from fedex but cannot fault the rug company. First class ! !"

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Verified
5/5

2024-08-21

Excellent service

"Excellent service from ordering to delivery "

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Verified
5/5

2021-01-12

Best service ever

"Excellent customer care, would strongly recommend for any floor coverings, competitive prices, unlimited choice, prompt responses to enquiries. This is a genuine review. Have a look yourself."

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Verified
5/5

2024-08-21

The best way to buy a rug

"I had been looking online for a while, l liked the designs from Rugs.co.uk l just really liked the fact that you could see the item in your home, after choosing the rugs went ahead with the order. Received the delivery by Ups, the rugs were all very well packed. To be honest, l was very happy with the quality, and the likeness to the colours as shown on the website is very accurate. My experience has been great, thank you very much to all at Rugs.co.uk"

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Verified
5/5

2024-08-20

A good experience.

"Rug has arrived very quickly and looks good. No problems navigating the website and a good selection of rugs to select. Many thanks. "

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