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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
5/5

2024-08-19

Happy!

"Easy purchase & fast delivery of product. Very pleased.!"

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Verified
4/5

2024-08-18

It’s not from the UK!

"Good website & choice.
Search function could have been better as was trying to search by specific size & it included others.
Really liked the augmented /visual ‘Try it in your room’ function.
My fault potentially in not checking - but company based in USA (despite .co.uk website) so rug has got a huge amount of air miles in it - not good for the environment & wouldn’t have brought if I’d known.
Great quality product though & good tracking information on delivery.
"

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Verified
3/5

2024-08-16

Not happy with purchase , darker than expected and not good quality compare to the price paid and was supose to be on offer, could have brou

"Not as bright as expected , or quality not as good as expected , over priced but must have included shipping price , from America. The pattern was OK. "

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Verified
5/5

2024-08-17

Rug exellent

"Carrier UPS total rubbish"

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Verified
5/5

2024-08-16

Outdoor Rug

"Great Outdoor Rug, speedy delivery"

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Verified
5/5

2024-08-16

A long journey

"Ordered and delivered within a week, long journey from Turkey to the USA to UK
Updates every day.
Well worth the journey a lovely rug
"

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Verified
5/5

2024-08-16

A1 service . so much so ,have ordered an other ,

"delivered as promissed what more can you ask.thank you."

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Verified
5/5

2024-08-15

Excellent service

"Very east to navigate website, lots of options, great value and speedy delivery. Very happy "

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Verified
1/5

2024-08-15

UK?

"Not yet received. Rugs UK, but get email suggesting rug ordered will come from USA?"

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Verified
5/5

2024-08-14

Rugs are Tops

"Rug was ordered from an extensive selection that individually did not only show a great picture but also information about the rug and delivery.

True to its word, the rug was delivered on time and I am delighted with the product.

Rugs.co - Thank you

Joy
"

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Verified
5/5

2024-08-14

"Fast delivery rug exactly as described in excellent condition will definitely use them again. The rug is excellent quality for price I love it"

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Verified
5/5

2024-08-13

Good service with a 'smile'

"Needed to change my order for longer length. No problem for Rugs - they just cancelled the first order and refunded money immediately. I of course ordered longer rung straight away. Thank you for your seamless service."

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Verified
5/5

2024-08-13

Everything is perfect!

"The rug, the communication, the price, the delivery... all were excellent!
Thank you!
"

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Verified
5/5

2024-08-12

Quick delivery and good price

"Even though delivered from USA, by UPS, the carpet came in a few days and by monitoring the tracking data I was able to check the progress of my order. I was told what day and time to expect it days before it arrived. The carpet says made in Turkey and seems good quality. There were helpful hints about preparing the carpet and looking after it. Packaging protected the carpet well and so there were no problems from transportation. Very pleased customer."


Verified
5/5

2024-08-12

New Rug

"Easy ordering & regular updates on delivery. Delivery driver was a lovely guy."