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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
5/5

2024-08-10

Nice rug

"Thought I was ordering through British Company wasn't until I looked at the tracking to see it was coming from America thought I was looking at the wrong thing. No problem with the rug it is just as I thought it would be good colour arrived quickly."

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Verified
5/5

2024-08-09

Highly recommended

"Very efficient and great choice of rugs which arrive quickly "

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Verified
5/5

2024-08-09

Really pleased!

"I’d been looking everywhere for a dining room rug and l finally managed to find exactly what l was looking for on rugs.co.uk. The cost was very cheap compared to other companies so l was a bit dubious about the quality, but l needn’t have worried. I ordered it on the Monday and it arrived all the way from America by the Friday. Very pleased with the quality and the speed of delivery. I would recommend this company- it’s just a shame they’re not based in the UK! "

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Verified
5/5

2024-08-09

my rug

"My rug has not been delivered
So NO COMMENT
"

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Verified
5/5

2024-08-09

Exceptional service

"Not sure what to expect, as such a reasonable price and free delivery.
Kept amazingly up to date and delivery in record time! It’s a pity UPS , can’t get their details in order. Initially I had an email, telling me that couldn’t deliver. They had an incomplete address, despite the correct address on my order information. Happily delivered today.
"

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Verified
5/5

2024-08-09

Quality experience

"Rug arrived as promised and even better than the photo .
Delighted with this rug for the price and recommend Rugs.co 100%
"

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Verified
5/5

2024-08-08

Good experience.

"Kept informed at all stages. Delighted with purchase!"

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Verified
5/5

2024-08-07

Great Service

"Easy to order. Delivery quick and efficient"

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Verified
5/5

2024-08-06

Great

"Rug arrived today really well packaged FedEx driver very polite
Rug looks lovely in our lounge good quality and terrific colour
"

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Verified
4/5

2024-08-06

Two runners

"After an initial hiccup with admin my two runners arrived exactly when the company said they would. The quality is amazing for the price. I am very pleased."

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Verified
5/5

2024-08-05

Beautifull rugs.

"Great products,delivery a bit erratic did not arrive on the day stipulated but the day after was not informed until later the day it was supposed to come so wasted a day waiting needs improvement. "

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Verified
5/5

2020-12-28

Kitchen runner

"Really good experience & quick delivery."

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Verified
5/5

2024-08-03

Very good service

"Excellent selection of rugs and very affordable prices. My rug arrived within a few days and I am delighted with it. It shipped from the US but I received emails at with a date and time slot. It was a seamless delivery. I would use Rugs.co.uk again."

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Verified
5/5

2024-08-02

Happy customer

"Easy to order and was delivered on time "


Verified
5/5

2024-08-02

Living room rug

"Easy to order. Always got updates on my order. Delivery was on time. "

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