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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-01

Right part, fast delivery

"Order a air filter for a 2007 Honda Aero. Had it within three days."

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Verified
5/5

2022-06-01

Wiley X

"Bought the SG-1 goggles and very happy with them so far. Excellent quality and fit. Would def recommend these!"

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Verified
5/5

2022-06-01

Great experience

"Everything i expected, will definitely be using them again. Will make recommendations for others to use them as well."

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Verified
1/5

2022-06-01

Poor shipping and order status.

"Took 2 weeks to get my entire order. Had to email to get the status, website's info nonexistant."


Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-01

way to go JP Cycle

"everything was excellent, thanks again - you guys rock!"

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Verified
4/5

2022-06-01

Motorcycle LED Running Lights

"I purchased LED running lights for my motorcycle. The order went very smooth and was delivered on time. However, when I installed the lights a connection on one of the lights was not insulated and shorted to the housing. I had to use some shrink sleeveing to repair it. I had the lights apart and had planned on riding so I wanted to complete the installation. I was just disappointed as the set of lights were $200.00"

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Verified
3/5

2022-06-01

Heat guard

"Like the price and looks good just took longer than I thought to ship"

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Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-01

Amazing

"Fast delivery amazing product easy installation clear instructions "

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Verified
5/5

2022-06-01

Fast service

"Everything came fast and at the right price."

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Verified
5/5

2022-06-01

Ordered the wrong size

"Should have ordered a 530 x 120, instead ordered 520 x 120 chain. My bad."

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Verified
5/5

2022-06-01

Happy Customer

"Fast shipping, great quality, great price! "

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Verified
5/5

2022-06-01

S&S oil pump

"Great service, very fast delivery to Australia. Highly recommend this business."

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Verified
5/5

2022-06-01

One stop shop for riders

"Always accurate in filling orders, easy returns , and great customer service !"

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Verified
1/5

2022-05-31

Wrong description of fit

"The part did not fit my motorcycle ,it indicated that it would fit my bike on the website ,
I will be sending it back for a full refund.
"


Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-31

Great service

"Fast delivery. Very happy with the product."

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