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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-05-31

Fast shipping

"Great parts and fast shipping"

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Verified
5/5

2022-05-31

02 Heritage Ignition Switch

"Great product at a great price with super fast shipping!"

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Verified
5/5

2022-05-31

Close enough to perfect!

"JPs always does great! Spent a bunch of money with them this year and a lot of orders. Only one issue and it was taken care of quickly!"


Verified
5/5

2022-05-31

New Helmet

"Was looking for a new helmet. One along the lines of a half helmet. Found the perfect one made by HJC on the JB Cycles website. Ordered online. It arrived far sooner then I expected. Perfect fit and style for what I was looking for. Would highly recommend."

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Verified
5/5

2022-05-31

"Easy to place an order, received my product in a timely manner. I'm actually going to place another order now. I like that they provide free shipping. "

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Verified
5/5

2022-05-31

V&H pipes and air filter

"Great company, fast shipping. No problems, had parts in under a week"

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Verified
5/5

2022-05-31

Products were great

"Products arrived just as ordered and arrived quickly I will be using J and P cycles again J and P cycles again"

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Verified
5/5

2022-05-31

you are the best

"Cou;ldnot find anything close in my home town .You had exactly what I was looking for at a great price and you got it to me super quick."

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Verified
1/5

2022-05-31

No communication

"I didn’t receive a confirmation email about my purchase and I have yet to receive it. They simply took my money and left me hanging. "

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Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-31

Amazing

"I ordered a windshield not knowing if I'd like the size or not. When I received it, it was too short for me and JP Cycles was very helpful in walking me through the return and getting me another size quickly. Customer service was spot on!"

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Verified
5/5

2022-05-31

"Excellent battery "

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Verified
3/5

2022-05-31

Disapointed in packageing

"Everytime i order, im either missing a part or packaging is ripped, bent, not in original pkg..ive called and talk to them bout this but not ant but a sorry.."

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Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-31

Will use J&P again

"Product arrived quickly and no complaints "

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Verified
5/5

2022-05-31

free shipping is key

"easy to use website and prompt delivery "

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Verified
5/5

2022-05-31

Pretty Dang Good

"They had what I needed (OEM parts for 67 shovelhead) for a decent price and it got to me in good shape faster than was expected."

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