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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-17

Excellent service

"Kept me informed of shipping"

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Verified
5/5

2022-05-17

Softail Rebuild

"I ordered an incorrect part. Staff stopped it before shipping which saved me $$ on the return. Much appreciated."

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Verified
5/5

2022-05-17

Great

"Very happy quick delivery "

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Verified
5/5

2022-05-17

Lots of things

"It was good lots of things to choose from"

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Verified
5/5

2022-05-17

⭐️⭐️⭐️⭐️⭐️ Star service

"The product was fairly priced & quickly delivered. It was the closest thing to what I was looking for & I am highly satisfied. I will be buying from J&P again!"

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Verified
5/5

2022-05-17

Stacy H

"Good prices, fast delivery happy with first purchase ordered again."

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Verified
5/5

2022-05-17

FU*&(*^ING SIIIIIICK

"Here's the thing. New Harley Rider and of course I bought an absolute beast on two wheels, but god bless it, does it need work.

I buy stuff here, good parts, always ships faster than expected!

Great work!
"

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Verified
1/5

2022-05-17

Non more Buy at jpcycle

"Bad commande pay for custom return."


Rep reply posted 2022-05-18
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-17

Alaska

"They are the ones, who ship to the great land.
Timely, and as expected. Thank you
"


Verified
5/5

2022-05-17

Very good

"My parts arrived to my home in time. I am happy of buy here. The web store are easy to use and guide me."

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Verified
1/5

2022-05-17

10 y.o. tire

"They sent me a 10 year old Tire. When I called customer service they refused to refund my purchase"

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-05-17

did not fit my bike

"Recently ordered a dash decal for my Harley and double check twice for fitment, when I received it in the mail it was the wrong one. Other than that I was pretty happy with the shipping speed and the all-around convenience of their website."

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Rep reply posted 2022-05-18
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-17

Good service

"I have ordered several parts from here and always fast shipping and perfect fit! Every thing was always great quality "

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Verified
5/5

2022-05-17

Happy ****'s is a happy ride!

"I only get the best from JP Cycle. Expect nothing less than great customer service. Shipping was prompt. Thank you!
"

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Verified
1/5

2022-05-17

Poor customer service

"Placed order on 2 May, as of 17 May the order still shows as processing. Contacted customer services over a week ago, they acknowledged and stated they would check on it. Have not heard since. Need this part to complete project, not impressed."

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.