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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
1/5

2022-05-17

Wrong brakes

"Ordered rear brakes. They sent front brakes."

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
4/5

2022-05-17

Good fast service!

"Parts got to me in short order! Great price on American made baffles(that will fit a Road King) that work good in 3.5 slip-ons.
"

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Verified
5/5

2022-05-17

Never disappointed!

"Top quality products as always. "

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Verified
2/5

2022-05-17

Been a few weeks

"I’ve ordered a part and it’s been a few weeks with no progress on the “in process” portion of the order. Tried to message them and was left hanging. "

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-17

Great products, great service!!

"Got a set a tires for my Ducati, great value and great service…"

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Verified
5/5

2022-05-17

Great service

"My parents have an 89 springer they needed parts for. Great quality great fit."

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Verified
3/5

2022-05-17

Tire was scuffed up

"The rear tire has scuffs on the whitewall. "

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-17

Parts

"Very good experience ordering parts"

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Verified
2/5

2022-05-17

Still waiting for the rest of my order

"Still waiting for the rest of my order
And was overcharged on my PayPal account
"

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Rep reply posted 2022-05-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-17

No complaints

"I’ve ordered several items from J&P over the past several years. Order process is easy, the product come fast and well packaged.
No complaints here!
"

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Verified
5/5

2022-05-17

Excellent

"Order new seats for my husband bike. The packages came on time like they said it would be there ... the mustang seats are very comfortable "

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Verified
5/5

2022-05-16

Quick delivery and amazing product!!

"Ordered a set of cobra lo boy shotguns for my aero 750. Showed up at my doorstep within 4 days of my order being confirmed! Gave the bike a great look and even better sound!"

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Verified
5/5

2021-08-02

slip on mufflers

"Nothing but good Just what I ordered"

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Rep reply posted 2021-08-03
A rep from J&P Cycles, JPCyclesAA, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-16

They arrived on time

"Arrived as expected and packed appropriately."

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Verified
5/5

2022-05-16

Delivered as planned…

"Everything went as planned "

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