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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-12

Plug/Patch Feedback

"Bought a Stop & Go "Plug/Patch" kit from J&P - my first time using this method to fix a motorcycle flat. J&P had it at my house in a couple of days, and I had the flat fixed in no time. I had a question and used a chat session - the person that I talked to was great and answered my question right away. First time buying from J&P - but they have a lot of other bike related stuff - and with the great service I got with my order - I will check them out for future purchases. "

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Verified
5/5

2022-05-12

Great vendor

"Usually have what I need in stock, quick ship and good phone support when I have questions"

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Verified
5/5

2022-05-12

Excellent

"Really good experience and fast getting here to my house "

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Verified
5/5

2022-05-12

Tires

"Absolutely beautiful thanks "

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Verified
5/5

2022-05-12

Fast delivery

"Got it fast, order was correct, everything fit, happy biker!"

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Verified
5/5

2022-05-12

Very good

"Very good experience and communication "

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Verified
5/5

2022-05-12

On time

"High quality and very timely. Very well pleased. "

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Verified
5/5

2022-05-12

So Easy to do business with!!

"JP makes it easy to order parts- Easy to navigate website with a good selection of parts, clothing. "

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Verified
5/5

2022-05-12

Excellent turnaround..

"A very quick, order delivery.. Bravo.
"


Verified
5/5

2022-05-12

Motorcycle Helmet

"Came early. Brand new. Fits great. No issues. "

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Verified
5/5

2022-05-12

Perfect fit

"Very good , fast delivery "

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Verified
5/5

2022-05-12

my go to for parts and accessories

"j and p cycles is always my first choice for parts and accessories for my harleys. great service and selection. "

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Verified
5/5

2022-05-12

Just what I needed.

"I use an unusual synthetic blend oil. They had it and got it to me in record time at the best postage rate."

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Verified
5/5

2022-05-12

Fast and great deal

"Thanks went great had no problems at all with tires or shipping"

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Verified
3/5

2022-05-12

Wrong shipment

"I was expecting a set of slip ons. Once I received my package there was a motorcycle seat in stead. I reach out to customer service the women I spoke to was super nice and very helpful. In the end I did receive the slip-ons and I hope whoever ordered the seat received it as well. Mistakes are going to be made. I will continue to order from you."

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.