"Extremely satisfied. Had my parts within 24 hours and very detailed information. Would highly recommend and will use again "
"Talked with sales prior to purchase, verified the lightbar was correct for my bike. Installation went without a hitch. Called later about replacement LED bulbs. While they did not have available, they did say standard bulb can be replaced. I got it through local bike store.what a difference it made, even with the halogen bulbs!"
"Each time I've used J&P they've delivered. Quick, precise and at the right price. Keep up the good work."
"I placed my order because I needed a rear tire and I seen it was in shock. I waited several days and checked to see about my order and found that it wasn't in stock. "
"Easy site to navigate, and prompt email updates."
"Online service, delivery and quality products has been great. I am going to Daytona store today for 1st time, looking forward to same quality experience. "
"I’m building a custom chopper and the parts are excellent quality, ordering is easy, and shipping is only about a week max."
"I found the baffles i was looking for, placed the order and by mid-week they arrived. Installation was easy enough and they did exactly what I wanted. Now I can ride without having to take a breather every 45 minutes or so. I plan to go on a longer trip at the end of May so I'll see how they really do. "
"Ordered two items 3 week's ago. One was was received within a week. The other item was not shipped. I picked an item that was in stock according to the site. It was shipped two weeks later. Tomorrow it will be a week later and I'm still waiting."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"On the day my part was supposed to be delivered the money was returned to The card I put it on with no email or nothing telling me why and making it so I couldn’t ride on the weekend it cost me an extra week to get the part somewhere else so I’ll never order another thing from jp cycles again worst customer service ever "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
" Fast delivery! Tires are great and a perfect fit ill be ordering again soon!!"
"Was planning on going to this rally, but was having problems with my hand cramping up, so I ordered a cramp buster, ordered that Tuesday, planning to leave Friday had to pay a Lil extra, but that was my fault, my part came in that Thursday afternoon, worked out perfect , helped with my hand from not cramping"
"This company never let's me down I always get my stuff before or earlier"
"Fast delivery. Helpful customer service"
"Ordered tire came fast and was exactly what I needed thank JP"
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”