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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-10

Great Service!

"The order was easy and arrive on time. The process was smooth. "

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Verified
5/5

2022-05-10

great parts fast delivery

"parts came in really fast, parts are good quality, they all fit my bike with no issues"

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Verified
5/5

2022-05-10

Quick delivery

"Had products I needed, even when dealer couldn’t find it. Installed perfectly. "

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Verified
5/5

2022-05-10

Quick delivery

"I ordered a front and back tire for my bike and received them both in 2 days."

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Verified
5/5

2022-05-10

I brake for J&P

"Searching for correct parts at J&P was a simple exercise and the search tool was somehow more comprehensive that for the sister sites at CG and RZ. Easy to complete the order and fast delivery. Very easy return process as well. Great shopping experience again. "

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Verified
5/5

2022-05-10

Excellent!

"Ease of ordering, excellent service and follow through. Product fit as indicated with sizing and better quality than i expected with great price. I will be shopping here first for my future needs. Thank you to whole team!"

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Verified
5/5

2022-05-10

Great service

"Fast efficient delivery and ordering. I highly recommend them for your needs. "

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Verified
5/5

2022-05-10

Prompt seevice

"I called two local MC shops and both stated the tires I wanted were on back order with no anticipated date for re stock. I contacted J&P and they had my tires in stock and delivered within 5 days. "

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Verified
5/5

2022-05-10

Great service

"Always have great service from this site"

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Verified
5/5

2022-05-10

Excellent Product

"Mystic spay wax by Wizzard is excellent "

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Verified
5/5

2022-05-10

Bilt 3/4 Helmets

"I’ve only purchased helmets from J.P "


Verified
5/5

2022-05-10

Excellent

"As usual, excellent service. "

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Verified
5/5

2022-05-10

Great service!

"Everything was as it was suppose to be. On time , secured packaging , no complaints. "

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Verified
5/5

2022-05-10

Great products and delivery as always

"On time and exactly what I needed."

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Verified
1/5

2022-05-10

Battery

"Ordered a battery on a Monday was in processing for a week told them to just cancel my order and they shipped it anyway. Not sure if I will do business with JP cycle again"

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.