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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
2/5

2022-05-09

Waste of time!

"Ordered a fairing and mount online and both were showing in stock. Turns out the fairing wasn’t in stock and was gonna take a month to get in. They would only cancel the fairing and sent me the mount. WTF am I gonna do with just the mount? Had to UPS it back to them and still waiting on credit!"

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-09

A+++

"Awesome product, super fast shipping!! A+++"

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Verified
1/5

2022-05-09

Not happy

"Still haven't received my order..when I ordered my part it said ships in 1-4 days..been 2 weeks and when I called a few days ago they said ships at the end of next week..so 1-4 days turned into 3-4 weeks!! Never again will I order from J&P cycle :("

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-05-09

Good

"All parts came in good condition I’m still waiting on parts I ordered 2-3 weeks ago"

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Verified
5/5

2022-05-09

Easy installation

"Installed without issues. Almost ready to ride!"

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Verified
5/5

2022-05-09

Great

"Very good service and, really good delivery
"

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Verified
5/5

2022-05-09

AMAZING

"This was an amazing experience with J&P Cycles. I will definitely use them again. Prices were great and delivery came early. THANK YOU!!"

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Verified
2/5

2022-05-09

Not yet delivered

"I have ordered my motorcycle tyres and brake pads on 24th May 2022. Till date the items are not delivered. Did several communications with JP Cycles sales support team but still the reply is "expecting to deliver" the items this week. Not happy, not as expected at all."

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-09

recent order

"Order arrived on time and undamaged. Never been disappointed with J&P."

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Verified
5/5

2022-05-09

Fastest Shipping in the Industry

"I have never seen a company, including Amazon that can get your order filled and shipped out so quickly!"

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Verified
5/5

2022-05-09

Great company to order from

"I have ordered every part I’ve needed and added to my bike. Haven’t had anything come in with any damage or below my expectations and have always gotten super fast delivery. Will definitely be continuing to get my parts from them!"

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Verified
4/5

2022-05-09

Tempo per il procesdo

"Tutto ok però il tempo per processare gli ordini è troppo lungo. Sarebbe perfette se dopo al massimo 3 giorni l'ordine venisse spedito, invece trascorrono dagli 8 ai 10 giorni e poi il tempo di spedizione di altri 5 giorni che per UPS è molto...DHL molto più veloce."


Verified
5/5

2022-05-09

Expedient service/delivery.

"I shopped around the internet for a must needed motorcycle part. I went with JP Cycle since I have purchased many parts in the past thru them and have always been satisfied with their merchandise. The part arrived in two days, priced fair, fit perfect, delivery cost a little pricey, but was glad to have bike safely back on the road. Ride safe out there."

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Verified
5/5

2022-05-09

Outstanding

"Great company with quality "

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Verified
5/5

2022-05-09

Great service

"Fast shipping. Good quality"

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