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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-09

Great service

"Fast shipping. Good quality"

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Verified
5/5

2022-05-09

Great experience

"Great prices and fast shipping"

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Verified
5/5

2022-05-09

Pleasant experience

"Had the item I was looking for at a very competitive price and quick delivery"

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Verified
5/5

2022-05-09

Bars and grips fit like a glove

"The part match thing worked. I ordered the parts. They promptly showed up in a few days. These white devils have online financing now. "

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Verified
4/5

2022-05-09

Excellent Service

"After searching all over for parts for my 1981 shovel head, I found this company. Great selection of parts and super fast delivery. Parts fit perfectly as described. Definitely my new parts store do to big selection and offerings that no HD dealer will try to help with. "

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Verified
5/5

2022-05-09

Great Service and staff

"Everything was great, the new parts and the service."

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Verified
5/5

2022-05-08

Always a pleasure

"Great products, pricing, shipping and how easy to work with if a return happens. I always check here first for my Bike needs. "

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Verified
5/5

2022-05-08

"Fast delivery, great products and was the perfect solution to get the rubber back on the road and the wind in my face! "

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Verified
3/5

2022-05-08

Waiting

"I ordered the product over a month ago an it still hasn't even shipped..I called the day after i ordered because i made a mistake on shipping address the grumpy man changed it after he acted like it was to late to change..But my product still hasn't even shipped"

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-08

New tires

"Quality products, fast delivery "

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Verified
5/5

2022-05-08

On point delivery

"Ordered fork seals & dust covers. Haven't installed them, yet. Delivery time was on point though"


Verified
5/5

2022-05-08

Fast shipping

"Quality items at good prices. Very fast shipping."

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Verified
5/5

2022-05-08

Shovelhead parts

"Received everything on time except part 220-463 seal spacer. Part must be delayed in shipping. Will use online chat to verify. Great service otherwise. Have used J&P many times.
"

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Verified
5/5

2022-05-08

Great headlight.

"Very bright head light. Easy install. "


Verified
5/5

2022-05-08

Excellent parts

"On time delivery. Parts fit perfectly. "

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