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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-08

All is well, great even

"Ordering easy, delivery excellent and fast, product quality top notch. We have a winner.............
.























"

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Verified
5/5

2022-05-08

Excellent

"Although I received an incorrect part recently, the issue was quickly resolved and my parts are now on my bike! Thanks J&P."

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Verified
5/5

2022-05-08

Fast shipping

"Order was delivered fast and well packaged."

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Verified
5/5

2022-05-08

Great service and fast delivery

"Great service and fast delivery"

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Verified
5/5

2022-05-08

Throttle boss return

"Got the wrong throttle boss for my iso grips. Called J&P they sent the correct part as soon as we got off the phone. Great customer service thanks J&P"

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Verified
3/5

2022-05-08

No response from customer service

"My item was listed as a limited time only special clearance price. Not the case. It’s still the same price on the site. Aside from that, I emailed customer service and attempted to cancel my order less than 24 hours after ordering it and the status was “processing”. I never received a response and the item arrived about a week later. "

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-08

Fast shipping, great customer service!

"I called to make sure my order would fit my bike, customer service was reliable and knowledgeable. Parts arrived quicker than expected. "

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Verified
5/5

2022-05-08

Motor cycle Tires

"The tires I wanted for my bike were hard to find. This supplier had both front and back tires in stock. Delivery was prompt and free. Hard to beat that. Great job."

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Verified
1/5

2022-05-08

No service

"I ordered parts 2 weeks ago and the still haven’t shipped "

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-08

A+

"Very good experience! Quick shipping and quality products."

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Verified
5/5

2022-05-08

Awsome place for bike parts

"They have the best prices for the parts you need do mod and fix your ride. "

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Verified
5/5

2022-05-08

Had a problem but they didn’t skip a beat to fix it for me

"I got some handle bars and they didn’t fit and they were a bit scratched (from shipping I’m guessing) but I reached out and in less then 24 hrs they fix everything for me! Good company "

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Verified
5/5

2022-05-07

Always five star service

"Whats to tell ordered products, received my order, no problems.
Thanks
"


Verified
5/5

2022-05-07

chrome Brake Caliper cover

"nice item and quick shipping."


Verified
5/5

2022-05-07

Quick and easy

"Quick shipping. Easy to use website. Good about having most things in stock."

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