"I inadvertently ordered the wrong part and they made the return process easy. "

"For parts i can count on as well as price.(period)"

"Great product, easy transaction."

"Regarding fitment: there was another review that said : "Part did not fit my bike as advertised, Good thing I had the mount from my other mirror"
I ignored the review thinking this probably happens on occasion. Unfortunately the thread length on the mirror mount was an inch too short. The package the mirror came in said "Yam mirror" (Yamaha?) When checking fitment for my Harley, their "system" said "IT FITS!" Yet it DIDN'T FIT!
The good part was that they fully refunded the mirrors after I contacted them about the restocking/return charges they suggested were part of the return when using their "Automated Web Site".
I asked why I had to pay a fee for a return that was due to their error in stating the part fit my bike, and the person helping me did a work around to waive the fee.

I think most companies suffer these issues because of the automation they have used in order to stay profitable. All parts being made in China because of cheap labor companies aren't willing or able to put live help in their businesses to help their customers find parts that fit correctly or that may be knowledgeable.
You "can" contact a sales rep if you need one but for the most part even they rely on their system to tell you what you read yourself on their site. Most likely, IF I had called and asked they would have told me the part would fit."

"Great customer service and fast shipping "

"Have not received my tires no email on shipping "

"Everything was well packaged and came in on time and their prices are good."

"Couldn’t find this fog light for my Harley for a couple years had to use a 40w/40w that kept running my battery down all is good now and it was delivered fast"

"There is always a good description of the product and I get what I need and what I pay for "

"Very good, very good, good"

"Quick shipping and great products. "

"Not happy I ordered 5 items only one has arrived no explanations as to where the rest is. Spoke to them last week wondering where my goods were told they didn't have some items in stock would be another 7-10 before available. then they only send one WHY Just to clarify the order was not from 2014 this message is in direct response to the review I received yesterday after the one part was delivered to Sydney Australia being the 6th of may 2022. Now Im not one to get **** off real easy but you continue to enflame my anger with miss information. I have been buying parts from J&P cycles for over 10+ yrs and have been very happy but something has changed of recent times and the service is not the same WHY I was not told the parts weren't unstuck to start with then was not told they would not be sent together then receive only one item then sent this review asking if im happy well NO im not where are my parts please
"

"Just on point like always!!!"

"I buy from JP cycles quite a bit and I've never been disappointed"

"Fast delivery & great price!"